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Require an IT Technician in Lusaka, Zambia

TestHiring
Posted 7 days ago, valid for 9 days
Location

Lusaka, Lusaka Province

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job involves installing, configuring, and maintaining IT hardware such as computers, servers, and printers, as well as troubleshooting CCTV systems and network issues.
  • Candidates must hold a Bachelor’s degree in Information Technology or a related field and have at least three years of relevant IT experience, preferably in a retail setting.
  • Responsibilities include providing technical assistance for point-of-sale systems, performing system backups, and ensuring adherence to IT security policies.
  • Strong skills in troubleshooting, communication, and the ability to work independently are essential for this role.
  • The position offers a competitive salary, though the specific amount is not disclosed in the job description.
  • Install, configure, and maintain computers, servers, printers, and other IT hardware.
  • Install, monitor, and troubleshoot CCTV cameras, NVRs, and DVRs.
  • Configure and support LAN/WAN networks, Wi-Fi access points, routers, switches, and firewalls.
  • Provide technical assistance for point-of-sale systems and retail applications.
  • Troubleshoot hardware, software, internet connectivity, and network problems promptly.
  • Perform regular system backups, software upgrades, and preventive maintenance tasks.
  • Monitor network and CCTV system performance across multiple company locations.
  • Maintain accurate inventories of IT equipment and update technical documentation.
  • Support end-users remotely and on-site as needed.
  • Ensure strict adherence to IT security policies and procedures.


Requirements

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  • Bachelor’s degree in Information Technology, Computer Science, Networking, or a related discipline.
  • At least three years of relevant IT experience, preferably within a retail environment.
  • Hands-on experience with CCTV systems, computer networking, and hardware maintenance.
  • Proficiency in Windows operating systems, server management, Microsoft Office, and remote support tools.
  • Experience supporting point-of-sale systems is advantageous.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Effective communication and interpersonal abilities.
  • Capability to work independently and travel between company locations as required.
  • Ability to work efficiently under pressure and respond quickly to technical incidents.

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