The principal role of the Computer Lab Assistant is to answer and assist customers with technical and informational questions. The Computer Lab Assistant also maintains an atmosphere that is physically tidy and conducive to academic pursuits while enforcing Computer Lab, Information Technology, and Liberty University polices. The Computer Lab Assistant may also provide classroom support to professors and students.

Essential Functions and Responsibilities

1. Assist customers with technical and informational questions.

2. Provide classroom support to professors and students.

3. Troubleshoot basic software and hardware issues.

4. Log/document work as required.

Additional information may be found here

Qualifications, Credentials, and Competencies

1. Promptness and reliability to follow scheduled hours.

2. Basic computer skills.

3. Experience with Microsoft Office software and standard office technologies.

4. Cumulative GPA of 2.7 or higher.

5. Work Study eligibility for the current semester.

6. Previous customer service experience, preferred.

7. Previous computer troubleshooting experience, preferred.

8. Completion of INFT 110, BUSI 201, or similar technology course, preferred.

Time Type

Part time

Location

Onsite

Pay Rate

Starting at $12.77

Student employees are paid at least the current Virginia minimum wage per hour. Pay may vary by position and department based on job responsibilities, required skills, available funding, and market conditions.

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

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