Academic Technology Lab Assistant

Application Instructions:

Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.

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Job Description:

Eligibility: Work-Study Only (Must be Work-Study eligible to apply)

Pay Rate: $10.00 / hour

Shift Availability: Hours fall between 8:00 AM – 8:00 PM (Monday–Thursday) and 8:00 AM – 5:00 PM (Friday). We build your work schedule around your class schedule.

Position Summary

We are seeking enthusiastic, tech-minded Lab Assistants to join our Academic Technology Services team. In this role, you will help manage a dynamic, flexible multimedia environment, supporting faculty, staff, and students as they utilize lab workstations and display docking setups.

If you love solving tech puzzles, helping others, and learning modern digital skills, this position offers hands-on experience at the intersection of technology and education.

Key Responsibilities

• Patron & Hardware Support: Greet lab visitors, assist users with basic hardware/software issues.
• Communication & Customer Service: Provide friendly, professional, and clear assistance to patrons with varying levels of technical expertise.
• Lab Operations: Maintain an organized, clean, and welcoming environment; manage opening/closing checklists; and independently complete required assignments in Canvas.

Qualifications & Skills

• Work-Study Eligibility Required (Applications without work-study approval cannot be considered).
• Strong dependability, punctuality, and ability to work independently.
• Solid foundational computer skills and a willingness to learn multi-platform troubleshooting (macOS, Windows, iOS, docking systems).
• Excellent communication and interpersonal skills.
• An eye for detail and an enthusiasm for educational technology.

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