Contingent Residential Aide (2 Shifts Available)-Madison Heights

Job Description

Personalized Nursing LIGHT House (PNLH) is seeking qualified candidates for our Contingent Residential Aide position at our Madison Heights location. This position does not have guaranteed hours and acts like a substitute. When we need coverage, we call you to see if you can fill in.

Available Shifts

Sunday-Saturday

Day Shift: 3pm-11pm

Night Shift: 11pm- 8:30am 

PNLH Madison Heights is a men’s residential substance use disorder treatment and withdrawal management (detox) program, providing 24/7 support in a structured, recovery-focused environment.

Residential Aides play a critical role in maintaining a safe, respectful, and structured environment while supporting residents throughout their recovery process.

This position is primarily based in Madison Heights but may require occasional local travel to other PNLH locations for orientation, training, or operational needs.

Preference will be given to candidates with training or experience in trauma-informed care.

PNLH takes affirmative efforts to hire individuals with disabilities, including individuals in recovery.

Position Summary

The Residential Aide provides direct support to residents in a structured behavioral health environment. Residents may be experiencing withdrawal symptoms, emotional distress, or behavioral challenges, and staff are expected to maintain professionalism, appropriate boundaries, and effective responses at all times. This role includes assisting with daily needs, supporting intake and discharge processes, maintaining documentation, and promoting a safe and respectful residential setting.

Responsibilities

• Engage clients in fun activities and foster a community environment.

• Program laundry

• Stocking the bathrooms.

• Turning over resident bedrooms- sanitizing the room, cleaning the bed, making sure the room is empty

• Ensure rooms are set-up for activities

• Answer phone and take messages on incoming calls and email the appropriate staff.

• Scan in client files

• Support residents with daily needs in a professional and respectful manner

• Maintain a safe, clean, and structured residential environment

• Assist with resident intake and discharge processes

• Monitor resident behavior and report concerns to the team

• Complete accurate and timely documentation in the electronic medical record system

• Communicate effectively with team members regarding resident needs and changes

• Maintain professional boundaries and appropriate conduct at all times

• Maintain appropriate emotional regulation and professionalism when responding to resident needs, including during periods of stress or behavioral escalation

• Perform other related duties as assigned

Required Qualifications

• High school diploma or GED

• Strong communication and interpersonal skills

• Basic computer skills

• Willingness and ability to learn internal systems

• Ability to pass required pre-employment screenings

Preferred Qualifications

• CNA certification

• CPR or Basic Life Support (BLS) certification

• Experience in substance use disorder treatment, behavioral health, residential care, or human services

• Training or experience in trauma-informed care

Pay

$17.00 – $18.00 per hour

Benefits

• Health, dental, and vision insurance

• Life insurance

• Paid time off

• Employee assistance program

• Flexible spending account