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Job DetailsLevel: ManagementJob Location: Willow Glen - Madison, WI 53718Position Type: Full TimeSalary Range: $80,000.00 - $100,000.00 Salary/yearJob Shift: Any a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Position Summary We are seeking a passionate and experienced Executive Director to lead the operations of our assisted living community. The Executive Director is responsible for overall community leadership, regulatory compliance, resident satisfaction, team development, financial performance, and quality outcomes. This role is ideal for a senior living leader who is committed to delivering exceptional resident-centered care while fostering a positive workplace culture. The Executive Director serves as the strategic and operational leader of the community, ensuring excellence in care, service, safety, and compliance. Key Responsibilities Regulatory Compliance & Quality Assurance Ensure ongoing compliance with Wisconsin Administrative Code DHS 83, HCBS settings requirements, and all applicable federal, state, and local regulations. Lead preparation for state surveys, inspections, and audits, including implementation of corrective action plans as needed. Maintain all community licensing requirements, documentation, policies, and required postings. Oversee resident safety programs, risk management initiatives, emergency preparedness plans, and quality assurance processes. Monitor community performance to ensure delivery of high-quality resident care and services. Leadership & Team Development Recruit, hire, coach, supervise, and evaluate department leaders and community staff. Create and sustain a positive, resident-focused culture built on accountability, professionalism, and teamwork. Conduct regular leadership meetings, staff trainings, and performance evaluations. Ensure compliance with training requirements under DHS 83.15 and DHS 83.17. Manage staffing levels and scheduling to maintain quality care and operational excellence. Resident Care & Satisfaction Ensure delivery of individualized, high-quality care in accordance with resident service plans. Promote strong communication with residents, families, and responsible parties. Address resident and family concerns promptly and effectively. Oversee resident admissions, assessments, move-ins, transitions, and discharges. Foster an engaged, welcoming environment that supports resident well-being and quality of life. Financial Management Develop, manage, and monitor the community operating budget. Drive financial performance through effective expense management and resource utilization. Oversee billing, payroll, accounts receivable, and operational expenditures. Monitor occupancy, census, revenue, and collections to support community sustainability and growth. Partner with ownership and corporate leadership to achieve financial and operational goals. Community Outreach & Occupancy Growth Serve as the primary ambassador for the community with residents, families, healthcare professionals, referral sources, and community partners. Build and maintain strong relationships with hospitals, healthcare providers, vendors, and regulatory agencies. Support sales and marketing efforts through tours, networking, and community outreach initiatives. Partner with leadership teams to achieve occupancy and census goals. Why Join Us? Opportunity to lead a mission-driven senior living community Meaningful impact on residents, families, and team members Supportive leadership environment Career growth and advancement opportunities Competitive compensation and benefits package Join our team and help create an exceptional living experience for seniors while leading a community dedicated to quality care, compassion, and excellence. QualificationsQualifications Bachelor's degree in Healthcare Administration, Business Administration, Gerontology, Nursing, or a related field preferred. 2-3 year of previous Executive Director, Administrator, Assisted Living Administrator, or Senior Living leadership experience required. Knowledge of Wisconsin assisted living regulations, DHS 83 requirements, and resident rights. Strong leadership, team development, communication, and problem-solving skills. Experience managing budgets, financial performance, and occupancy goals. Demonstrated commitment to delivering exceptional resident and family experiences. Must meet administrator qualification standards for assisted living facilities in Wisconsin Preferred Skills Assisted Living Operations Senior Living Leadership Regulatory Compliance Budget Management Team Leadership & Staff Development Resident Care Coordination Quality Assurance Occupancy Growth & Marketing Customer Service Excellence State Survey Readiness Working Conditions: Full-time leadership role with potential for occasional evening or weekend responsibilities. May involve walking the building, interacting with residents, and responding to emergencies on site. Core Competencies: Leadership & Strategic Thinking Regulatory Knowledge & Survey Preparedness Financial Acumen Team Development & Accountability Resident-Centered Service Orientation
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