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Orchestral Luthier

Heid Music
Posted 3 months ago, valid for 12 days
Location

Madison, WI 53774, US

Salary

Competitive

Contract type

Full Time

Paid Time Off
Life Insurance
Employee Discounts

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Sonic Summary

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  • The position of Store Luthier at Heid Music involves performing repairs and maintenance on orchestral string instruments for a diverse clientele.
  • Candidates should have a minimum of 2 years of experience in orchestral string instrument repair and setup, with a preference for those who have completed an accredited instrument repair program.
  • The role offers hourly pay plus bonus opportunities, and relocation assistance is available for eligible candidates.
  • Store Luthiers work in a dynamic retail environment, supporting school partnerships and maintaining a focus on craftsmanship and customer service.
  • Heid Music provides benefits such as employee discounts, flexible scheduling, and health benefits for full-time staff.

Description

Our luthiers are trusted professionals who take pride in delivering high-quality repairs and maintenance on orchestral string instruments for students, educators, and musicians of all levels.


This is a hands-on role supporting rental inventory, school accounts, and store customers. You’ll work in an in-store repair environment that values craftsmanship, consistency, and service, while contributing directly to the musical success of our community.


What You’ll Do

  • Perform setup, maintenance, and repair work on orchestral string instruments
  • Document all work and customer contact using our software
  • Provide accurate and timely repair estimates and appraisals to customers
  • Support ongoing partnerships with area schools and music directors, including occasional visits to the schools
  • Continually learn and apply best practices for repair techniques and shop safety
  • Replenish repair parts and supplies as needed

Work Environment:

Store Luthiers work in a retail musical instrument store with a dynamic and customer-focused atmosphere. Luthiers work both independently and collaboratively in a moderately noisy, safety-conscious environment.


Schedule & Compensation

  • Store Luthiers work within store operating hours; seasonal workload fluctuations may occur
  • Hourly pay + bonus opportunities, based on experience and training
  • Relocation assistance available for eligible candidates

Qualifications

  • Minimum of 2 years of orchestral string instrument repair and setup experience
  • Completion of an accredited instrument repair program is preferred but not required
  • Strong attention to detail, organization, and commitment to quality

Why Heid Music?

  • Employee discount
  • Flexible scheduling available for team members
  • Health/Vision/Dental and PTO benefits available for full-time team members
  • Life insurance and 401k available for all team members
  • Company assistance in obtaining and purchasing hand tools

Heid Music is more than a job — it’s a team united by a love of music and BRAVO service.

Heid Music is an Equal Opportunity Employer.




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SonicJobs' Terms & Conditions and Privacy Policy also apply.