Service Clerk

Job Details: Level: Experienced, Job Location: CAS Huntsville - Madison, AL, Position Type: Full Time, Education Level: High School, Salary Range: $16.00 - $19.00Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Automotive, Join the City Auto Team!Are you organized, detail-oriented, and ready to keep a fast-paced auto service department running smoothly? City Auto Huntsville is looking for a dependable Service Clerk to support our service team and ensure every customer gets a top-notch experience.If you love cars, have a knack for organization, and want to grow your career with a trusted regional automotive group, we want to hear from you!What You’ll Do: Greet & Assist: Welcome service customers warmly, answer incoming service calls, and schedule appointments. Administrative Support: Maintain accurate repair orders, file service records, update warranty logs, and handle daily paperwork. Customer Communication: Keep clients updated on the status of their vehicles and coordinate with service advisors and technicians. Billing & Check-Out: Assist with processing service payments, closing out repair orders, and organizing daily transaction receipts. Department Organization: Keep the service desk, waiting area info, and digital/physical filing systems neat and up-to-date. What We’re Looking For: Experience: Previous administrative, clerical, or customer service experience (automotive dealership experience is a huge plus!). Tech-Savvy: Comfortable using computer systems, multi-line phone systems, and office software. People Skills: A friendly, positive attitude with strong communication and problem-solving skills. Organization: Ability to multitask in a busy, high-energy environment with great attention to detail. Requirements: High school diploma or equivalent, valid driver's license, and a clean background/drug screen. Why Work With Us? Competitive Pay with room to grow within the company. Great Culture in a supportive, fast-paced dealership environment. Employee Perks and discounts on vehicle services. Career Growth opportunities across City Auto locations.#INDOTHERQualifications: Qualifications: High school diploma or equivalent (required). Previous clerical or customer service experience (automotive dealership experience preferred). Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Proficient with Microsoft Office and dealership management software (CDK, Reynolds & Reynolds, etc.). Ability to work in a fast-paced environment and multitask effectively. Friendly, professional, and team-oriented attitude.Work Environment: Office setting within the dealership's service department. Requires standing, walking and sitting for extended periods. Saturday shifts are required