Specialist, People Operations and Systems - Madison, NJ

Position Overview

The People Operations Specialist supports the People Operations function through HR systems administration, reporting, workforce data management, audit controls, transaction processing, and process automation. This role serves as a key operational resource focused on maintaining data integrity, supporting Oracle HCM administration, improving efficiencies, and delivering high-quality service to internal stakeholders.

Key Duties and Responsibilities

Process Improvement and Automation

• Identify and implement automation opportunities across People Services and HRIS.
• Support initiatives that simplify, standardize, and digitize HR processes.
• Research, test, and implement AI Agent opportunities within Oracle HCM.
• Identify opportunities to improve operational efficiency, data quality, and the employee experience.
• Recommend and implement sustainable process improvements.

Oracle Release Management and Testing

• Monitor Oracle quarterly releases, enhancements, and known issues.
• Assess business impacts and recommend workarounds where needed.
• Serve as the lead tester representing People Services during quarterly release cycles.

HRIS System Administration

• Maintain foundational Oracle HCM configuration including Locations, Departments, Job Codes, and HSDL processing.
• Support ongoing basic system administration and maintenance.

Workforce and Data Management

• Manage contingent worker and contractor records within Oracle HCM. Ensure accurate workforce data and compliance with established processes.
• Conduct regular position audits to ensure data accuracy and alignment.
• Support evolving position management processes and governance requirements.
• Perform recurring audits to ensure workforce data integrity. Research and resolve identified discrepancies.
• Manage labor law poster vendor activities and expired location requirements.
• Support compliance-related workforce administration activities.

Transaction Processing

• Participate in regular transaction processing queue coverage.
• Process manual checks, state-required documentation, payroll execution, and related transactions.
• Create and maintain ad-hoc report requests in partnership with People Analytics.

Collaboration

• Partner with People Operations, HRIS, Payroll, Finance, and business stakeholders to support efficient and accurate workforce operations.

Required Qualifications

• 5+ years of experience in HR Operations, HRIS, Payroll, or a related field.
• Experience working with HRIS platforms; Oracle HCM preferred.
• Familiarity with AI and automation tools used within HR operations.
• Strong reporting, analytical, and problem-solving skills.
• Excellent attention to detail and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.

Preferred Skills

• Experience with Oracle HCM configuration, administration, and basic knowledge of HSDLs.
• Advanced Excel/Google Sheets and reporting capabilities.
• Experience with audit controls and data governance.
• Experience with process automation and continuous improvement initiatives.