Job Summary
The Scalehouse Operator is responsible for managing inbound and outbound truck scale operations, ensuring accurate documentation of weights, shipments, and inventory transactions. This role serves as a key point of contact for drivers, customers, and operations staff while maintaining efficient traffic flow and compliance with company procedures and safety standards.
Key Responsibilities
- Operate truck scale systems and accurately record inbound and outbound weights
- Verify load information, shipping documents, purchase orders, and delivery tickets
- Enter and maintain data within ERP, inventory, and scale software systems
- Coordinate with production, logistics, dispatch, and warehouse teams regarding shipments and deliveries
- Direct truck drivers to appropriate loading and unloading locations
- Generate scale tickets, bills of lading, and other shipping documentation
- Monitor inventory movements and report discrepancies or issues to management
- Answer phones, assist customers and drivers, and provide general administrative support
- Maintain organized records and filing systems for shipments and transactions
- Ensure compliance with company policies and safety procedures
Qualifications
- High school diploma or equivalent required
- Previous experience in scalehouse, logistics, shipping/receiving, transportation, or administrative support preferred
- Strong data entry and computer skills, including Microsoft Office and ERP systems
- Excellent organizational and communication skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and accuracy
- Ability to work independently and collaboratively with operations teams
Physical Requirements
- Ability to sit or stand for extended periods
- Occasionally lift up to a minimum of 25 pounds
- Ability to work in an outdoor environment as needed
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