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Service Technician

United Site Services
Posted 14 days ago, valid for 12 days
Location

Mansfield, TX, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Service Technician is responsible for operating a company service truck to service, pump, and clean portable restrooms and holding tanks.
  • This position requires a minimum of two years of commercial driving experience and a valid CDL with a tanker endorsement.
  • The role involves performing physical tasks, including lifting and pushing between 50 and 150 lbs, while adhering to safety standards set by USS and DOT.
  • Strong customer service and communication skills are essential, as the technician interacts with customers to ensure their needs are met.
  • The salary for this position is competitive, reflecting the importance of the role in delivering quality service to customers.
Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.


Essential Functions

  • Perform basic service truck driving functions in accordance with USS and DOT requirements.
  • Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
  • Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
  • Conduct portable toilets servicing to USS 8 point service standard.
  • Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
  • Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
  • Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
  • Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

  • Minimum two years of commercial driving experience.
  • Valid CDL with tanker.
  • Excellent time management, customer service and communication skills.
  • Strong problem-solving and decision making skills.



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