At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world’s manufacturers moving.

We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you’re an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.

Technician Benefits:

Company vehicle and gas card
Technician bonus plan
Employee Benefits:
- Medical, Dental, Vision after 30 days of employment
- 3 weeks of accrued PTO
- 401K and ESOP (employee stock ownership plan)
- & more!

Job Summary:

Calibration Technicians work mostly on their own in the field to calibrate and / or repair customer’s industrial scales or precision measurement instruments. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer. They may work some overtime and weekend hours.

Essential Functions:

Calibration encompassing the following core disciplines: Temperature, Pressure, Flow, Vibration, Mass, Electrical, Electronics, Time, Torque, Force and Dimension. Additional training will be provided post-hire as needed.
Support provided to the heavy capacity scale side of the business is required as well - maintenance, calibration and / or repair. Additional training will be provided post-hire as needed.
Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned.
Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required.
Person must ensure all company issued tools and property are in proper working order and in calibration.
Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality.
Perform quality inspection of calibrated equipment as approved by the Quality Manager.
All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.)
Keep in good order all tools and equipment, practice good housekeeping
Maintain a safety and customer service mindset at all times
Consistently maintain good work attendance and productive work ethic.
Will perform other duties as assigned by the Service Manager

Minimum Requirements/Qualifications:

An understanding of a wide variety of precision measurement equipment, to include the care and use of Instrumentation, Gages, and Precision Measurement Equipment; calibration program management, and Measurement Principles is a plus
Calibration experience a plus
Valid driver’s license and clean driving history required
Class B CDL license a plus
Welding and/or Concrete knowledge is a plus
Strong interpersonal and customer service skills
2 Year Technical Degree preferred but not required
Military service a plus
Computer literate
Performance driven and customer focused
Local travel, occasional overnights required

Core Competencies

Commitment to Excellence - Check your work
Customer Relationship Management - communicate with customers to deliver better service
Methodical Approach - troubleshooting
Team Building

Physical Demands of the Position:

Stands greater than four hours at a time

Stoops and bends below knee level 8 – 10 times an hour

Lifts and carries less than 100 pounds repetitively

Climbs stairs more than four times in an eight hour shift

Pushes / pulls objects greater than 25 pounds

Reaches out; Reaches overhead

Repetitively uses feet to walk and to drive

Repetitively uses hands

Grips with hands

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