POSITION PURPOSE:
The Team Lead serves as the primary backup to the Shift Supervisor and assists with the daily coordination of production operations, staffing, safety, quality, and employee support activities. This role provides floor leadership, supports employee training and development, and helps ensure production goals are achieved safely, efficiently, and in compliance with company standards. The Team Lead may perform timekeeping reviews, attendance tracking, scheduling adjustments, staffing coordination, incident reporting, and other administrative duties as delegated by the Shift Supervisor. In the absence of the Shift Supervisor, the Team Lead may assume supervisory responsibilities and serves as a key communication link between employees and management.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Serve as the primary backup to the Shift Supervisor and assist with daily shift operations.
- Provide leadership, direction, and support to production employees throughout the shift.
- Assist with staffing assignments, schedule adjustments, break coverage, and labor allocation to meet production demands.
- Monitor production flow and help ensure safety, quality, productivity, and customer requirements are achieved.
- Support employee onboarding, training, coaching, and cross-training efforts.
- Assist with line startups, shutdowns, changeovers, and troubleshooting production or equipment issues.
- Serve as a resource for employees by addressing operational concerns and escalating issues when appropriate.
- Respond to workplace incidents and assist with accident investigations, documentation, and reporting.
- Complete required production, staffing, and shift documentation accurately and timely.
- Communicate production results, staffing concerns, quality issues, and operational updates to management and incoming shifts.
- Promote compliance with company policies, GMP, SQF, food safety, quality, and safety requirements.
- Maintain a safe, clean, and organized work environment.
- Fill production positions as needed to support operational requirements.
- Support continuous improvement initiatives and contribute to efficient shift performance.
- Work flexible schedules, overtime, weekends, and off-shift hours as business needs require.
SAFETY:Â
The Team Lead is responsible for promoting and maintaining a safe work environment through compliance with all company safety policies, OSHA regulations, GMP requirements, and established housekeeping standards. This role ensures the proper use of required personal protective equipment (PPE), including safety glasses, gloves, hairnets, hearing protection, and other designated safety equipment. The Team Lead responds to workplace injuries, incidents, near misses, and unsafe conditions, assists with investigations and required documentation, and helps ensure incidents are reported accurately and in a timely manner.Â
QUALITY STANDARDS:Â
The Team Lead is responsible for supporting and promoting compliance with all GMP, SQF, food safety, quality, and customer requirements. This role helps ensure adherence to established work instructions, standard operating procedures, and company policies while maintaining a clean, organized, and audit-ready work environment. The Team Lead assists in identifying, investigating, and resolving quality concerns, supports corrective actions when necessary, and encourages continuous improvement efforts focused on product quality, operational efficiency, and customer satisfaction.Â
EDUCATION AND EXPERIENCE:
- High school diploma or GED preferred.
- Minimum of three (3) years of manufacturing experience required.
- Previous lead, team lead, supervisory, or other leadership experience preferred.
- Strong verbal and written communication skills with the ability to effectively interact with employees at all levels of the organization.
- Proficiency in basic computer applications and production-related systems.
- Demonstrated problem-solving, decision-making, and organizational skills.
- Ability to work effectively in a fast-paced manufacturing environment.
- Must be able to read, write, and communicate effectively in English.
SKILLS/ABILITIES:
- Strong knowledge of manufacturing processes, production operations, and quality standards.
- Ability to lead, motivate, and support employees while promoting a positive work environment.
- Ability to prioritize tasks, coordinate workflow, and manage multiple responsibilities simultaneously.
- Effective troubleshooting and problem-solving skills for production, equipment, and operational issues.
- Strong communication skills for employee training, coaching, reporting, and shift handoffs.
- Ability to exercise sound judgment and make decisions in the absence of the Shift Supervisor.
- Working knowledge of safety, GMP, SQF, food safety, and company policies and procedures.
PHYSICAL REQUIREMENTS:
The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the shift.
- Frequent bending, stooping, squatting, reaching, pushing, pulling, and lifting.
- Ability to lift, carry, and move up to 30 pounds on a regular basis.
- Ability to work in a manufacturing environment with varying noise levels and temperatures.
Monday - Friday 11:00 PM - 7:30 AM
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