Hotel or Banquet Hotel Experience preferred
Tasks and Job Duties:
- Maintain efficient sales office procedures, and insures the maintenance of accurate and updated account files and follow up procedures.
- Assist in processing, and emailing of sales and catering contracts. Â Completes details with client, and creates Banquet Event Orders.
- Assists with formulation and distribution of client BEO’s.  Create folios for all events without guest rooms
- Types and distributes daily event sheet, change/guarantee sheets and create door cards
- Assists with weekly sheets due list and distributes
- Participate in catering and sales programs, activities and special projects as required.
- Receives and greets clients. Â Field office calls and forwards those calls to the appropriate manager.
- Maintain sales office reception area cleanliness
- Assist all hotel personnel with specific projects, as required.
- Calls clients to ascertain guarantees for upcoming events
- Assists the sales team with emailing or faxing menus, BEO’s and information needed by clients
- Maintain professional appearance and work ethics
- Completes weekly reports and email to Steve Holbrook, VP of Finance
- Order WB Mason as needed
- Responsible for ordering call reports, gift cards, letter head and envelopes.
Prerequisites:
Experience:Â Previous administrative or reception experience in service industry. Â Must be able to speak, read, write and understand the primary language(s) used in the workplace and by guests who frequently visit the workplace. Â You must know, Microsoft Word and Excel. Â Knowledge of Amadeus is a plus but not required.
Education:Â Requires high school diploma and some college in Business Management
Physical:Â You should know how to handle multiple projects at one time. Â Requires manual dexterity, gasping, standing, sitting, walking, repetitive motions, visual acuity, hearing, writing and excellent speaking ability.
Benefits:
We offer our eligible Associates a number of benefits to enhance their health and well-being:
- Group insurance, including dental and visionÂ
- Paid time off including vacation days, sick days and holidays
- Referral BonusÂ
- Hotel discounts for – You, Your Friends & Your Family
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