Call Center Trainer

Automated Health Systems is seeking a Trainer to support employee training, onboarding, and ongoing staff development programs.

Benefits

• Health, dental, and vision insurance
• 401(k)
• Employee wellness program
• Training and career growth opportunities

Responsibilities

• Assist with staff orientation and onboarding programs
• Develop and deliver training materials and learning modules
• Conduct initial and ongoing training sessions
• Communicate program or policy updates to staff
• Support quality improvement initiatives through training
• Evaluate training effectiveness and suggest improvements
• Assist with staff development initiatives and special projects

Qualifications

• Bachelor's degree in related field preferred, or equivalent experience
• 3+ years of training or instructional experience required
• Experience in contact center, healthcare, or human services environments preferred
• Strong communication and presentation skills
• Strong organizational and instructional design skills
• Strong computer skills and familiarity with training tools

Automated Health Systems is an Equal Opportunity Employer.