Corrective Action Facilitator

Job Details: Job Location: Engineered Plastic Services LLC - 53150 - Mattawan, MI, Position Type: Full Time, Education Level: GED / High School, Salary Range: Undisclosed, Travel Percentage: None, Job Category: QA - Quality Control, Solve Problems. Drive Improvements. Make an Impact.Are you a strong problem solver who enjoys investigating quality concerns, identifying root causes, and driving meaningful improvements?We're looking for a Corrective Action Facilitator (CAF) to join our Quality team! In this role, you'll work directly with customers and cross-functional teams to resolve quality issues, lead corrective action activities, and implement solutions that prevent problems from recurring.If you're passionate about quality, continuous improvement, and making a difference in automotive manufacturing, we'd love to hear from you!What You'll Receive Competitive compensation Medical insurance effective on your first day of employment Dental and vision coverage Company-paid life and disability insurance Employee Assistance Program 401(k) with a company contributionWhat You'll Do Lead customer corrective action activities using structured problem-solving methods, primarily Global 8D (G8D). Serve as a liaison between customers, Quality leadership, and internal teams to ensure timely resolution of quality concerns. Facilitate cross-functional teams to investigate issues, identify root causes, and implement sustainable corrective actions. Track corrective action progress, manage deadlines, and ensure timely completion of customer requirements. Support quality standards, inspection procedures, and operator instructions. Drive continuous improvement and support compliance with IATF 16949 and automotive customer-specific requirements.Qualifications: What You'll Bring High school diploma or equivalent with a strong technical background through education or manufacturing experience. Experience with structured problem-solving tools, including G8D, 5 Why, Is/Is Not Analysis, and Fishbone Diagrams. Knowledge of IATF 16949 and automotive customer-specific requirements. Experience with PFMEA, Control Plans, PPAP, Gage R&R, and SPC. Familiarity with plastic injection molding and automated assembly processes. Strong communication, organization, leadership, and problem-solving skills. Proficiency in Microsoft Office applications.Travel of up to 10% may be required.