Medical Front Desk Receptionist

 Join Dermatology Associates of Virginia as a Medical Front Desk Associate. Help patients feel welcome while keeping appointments, records, and front desk communciations organized. 

What You’ll Do

• Welcome and check in patients; verify personal and insurance information.
• Schedule follow-up appointments, answer calls, and coordinate patient and staff communications.
• Maintain accurate, confidential records in accordance with HIPAA; prepare appointment paperwork.
• Collect co-pays, process payments, and assist with billing inquiries and other administrative tasks.

What You’ll Bring

• High school diploma or GED.
• Strong organization, communication, attention to detail, and patient service skills.
• Ability to prioritize, work independently, and use computers and standard office equipment.

Preferred: Medical reception or healthcare customer service experience, insurance verification and billing experience, HIPAA knowledge, or Medical Administrative Assistant certification or a similar credential.

Work Setting and Requirements

Medical office setting; largely sedentary work with standing, walking, reaching, and office equipment use. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Travel to other Practice clinical sites is required to cover staffing shortages.

Must be authorized to work in the U.S. and comply with Practice policies, including drug and alcohol policies.

Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.