J.S. Braddock Agency is seeking a friendly, professional, and customer-focused Receptionist to serve as the first point of contact for clients, insurance carriers, and visitors. This role is responsible for welcoming guests, managing incoming calls, directing inquiries, and providing administrative support to our Personal Lines, Commercial Lines, Benefits, and Accounting teams. The Receptionist plays a vital role in delivering exceptional customer service and ensuring the smooth day-to-day operation of the agency.

The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced office environment. Strong communication skills, professionalism, and the ability to multitask are essential. Previous customer service, receptionist, or administrative experience is preferred.

Key Responsibilities:

Answer, screen, and route incoming telephone calls.
Greet and assist clients, visitors, vendors, and insurance carrier representatives.
Direct client requests and inquiries to the appropriate department.
Accept and process occasional in-person customer payments.
Process incoming and outgoing mail, deliveries, and correspondence.
Maintain reception and common areas in a professional and organized manner.
Assist with administrative and clerical tasks, including filing, scanning, and data entry.
Schedule appointments and conference room meetings as needed.
Monitor office supplies and coordinate replenishment.
Provide general administrative support to agency staff and management.

Location: Medford, NJ
Schedule: Approximately 25 hours per week
Compensation: $21.00 per hour

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