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Company OverviewÂ
Evolving Solutions is a leading technology solutions provider that helps clients modernize and automate mission-critical applications and infrastructure to support business transformation. Our business is centered on delivering high-quality solutions and experiences that drive long-term client success.
Evolving Solution Core Values
Do the Right Thing:Â Do what is right every day. Your personal integrity and the reputation of Evolving Solutions depends on this.
Be a Team Player: Evolving Solutions is better when everyone is together. The ability to solve problems as a team for our clients and partners is Evolving Solutions’ strength and differentiation.
Be Humbly Confident:Â Possess knowledge and experience to deliver at the highest level, while maintaining the willingness to learn more and the humility to recognize you will never know it all.
Primary Impact Â
The Senior Contract Lifecycle Management Specialist protects recurring revenue while safeguarding margin, billing accuracy, entitlement continuity and client trust. Operating with a high degree of independence, this role owns some of the most complex, strategic and high-value technology renewals end to end, applies sound business judgment to resolve pricing, scope, licensing and data discrepancies, and drives measurable improvements to processes, systems and data quality.Â
AccountabilityÂ
Ensure Renewal Accuracy & Execution
- Independently manage a portfolio of renewals end to end, starting 60–90 days before expiration, from contract review and vendor quoting through order submission
- Own some of the most complex and strategic renewals, including high-value, multi-line and multi-vendor agreements, with minimal oversight
- Validate pricing, margin, quantities, coverage dates and billing terms, including multi-year and other nonstandard billing structures
Apply Critical Thinking to Complex Scenarios
- Analyze year-over-year pricing, scope changes, co-terming and partner price actions to explain renewal changes clearly
- Identify financial, contractual and data risks before a renewal is quoted, ordered or invoiced
- Exercise independent judgment in ambiguous or incomplete scenarios
Drive Data Integrity Across Systems
- Reconcile quotes, purchase orders, invoices, billing schedules and contract records, resolving discrepancies before they affect the client or revenue
- Act as a control point for data quality and accuracy across systems
Partner Across Teams to Reduce Risk
- Work closely with sales to confirm renewal strategy and client intent
- Collaborate with vendors and distributors, and translate complex pricing, coverage and licensing terms into clear client-facing explanations
- Communicate risks proactively and escalate material issues with a recommended resolution
Drive Process Improvement & Operational Excellence
- Identify inefficiencies, recurring errors and workflow gaps, then recommend and support implementing improvements
- Develop and document data-quality practices and standard operating procedures
- Partner with Revenue Operations and systems teams on tool enhancements and reporting
What success looks like
- Renewals initiated 60–90 days before expiration
- Accurate quotes, orders, invoices and records with minimal rework
- Discrepancies caught before client delivery or order submission
- Renewal status and forecast information are current and reliable
- Measurable reductions in cycle time, errors or manual effort
What you bring
- Proven success managing complex, multi-vendor technology renewals
- Exceptional attention to detail and strong critical thinking
- Strong financial and analytical skills, including margin and billing reconciliation
- Clear, professional communication with clients, sales and vendors
- Sound judgment, strong ownership and a continuous-improvement mindset
ExperienceÂ
RequiredÂ
- 5+ years in contract lifecycle management, technology renewals or sales operations, or equivalent experience
- Proven track record of implementing process improvements or automation
- Experience with co-terming and contract consolidation
- Advanced Excel skills for reconciliation and large-dataset analysis
PreferredÂ
- Working knowledge of enterprise technology maintenance and subscription agreements, including hardware maintenance, software maintenance, licensing, SaaS, service extensions, warranty upgrades, and consumption-based offerings
- Experience interpreting partner service levels, coverage terms, product lifecycle status, entitlement records, install-base data, serial numbers, machine types, part numbers, and licensing quantities
- Experience supporting renewals across multiple technology manufacturers, distributors, and quoting platforms
- Experience with enterprise partners such as IBM, HPE, Dell Technologies, NetApp, Palo Alto Networks, etc
Work location Â
- Hybrid/Remote - Flexible
Reporting Relationships
- Reports into Revenue Operations Leadership and partners closely with salesÂ
Evolving Solutions is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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