Description

About Us
Club 52 is a premier gaming destination committed to delivering exceptional guest experiences, top-tier service, and a dynamic gaming environment. We are seeking an experienced and driven Poker Room Manager to lead our poker operations and ensure a high-quality, fair, and engaging atmosphere for all players and staff.

Position Summary
The Poker Room Manager is responsible for overseeing the daily operations of the poker room, managing staff, ensuring compliance with gaming regulations, and optimizing revenue while maintaining an outstanding guest experience.

Key Responsibilities

Oversee all poker room operations, including cash games, tournaments, and promotions
Assist in interviewing, hiring, train, schedule, and supervise dealers, and supervisors.
Assist to ensure compliance with all gaming laws, regulations, and internal policies
Monitor game integrity and resolve disputes in a professional and timely manner
Maintain high standards of customer service and player satisfaction
Collaborate with marketing and management teams on strategic initiatives

Qualifications

3+ years of experience in poker room or casino management
Strong knowledge of poker games, rules, and industry standards
Excellent leadership, communication, and conflict resolution skills
Ability to work flexible hours, including nights, weekends, and holidays
Experience with poker room management systems/software preferred
High level of integrity and professionalism

Preferred Skills

Tournament organization and event planning experience
Data-driven decision-making and reporting skills
Customer Relations management

Benefits and Perks

· Competitive base salary based on experience; $72,500-$80,000

· Retirement savings plan

· Paid time off

· Employee discounts and perks

· Bonuses quarterly based on operational performance

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