ADMINISTRATIVE ASSISTANT PRN

About Christ Community Health Services

Since 1995, Christ Community Health Services (CCHS) has provided high-quality healthcare to the underserved in the context of distinctively Christian service. As a faith based Federally Qualified Health Center (FQHC), we serve approximately 60,000 patients each year across our Memphis health centers, offering primary care, dental, behavioral health, pharmacy, and specialty services to the communities that need them most.

About the Role

We are seeking a highly organized, dependable Administrative Assistant to provide high-level support to executive leadership and help keep daily administrative operations running smoothly. In this role, you will coordinate calendars, meetings, communications, travel needs, and board committee activities while supporting office operations across the organization. You will also assist with patient concern follow-up, visitor and vendor support, mail distribution, facility coordination, and special projects. The ideal candidate communicates professionally, manages competing priorities, exercises sound judgment, and handles confidential information with discretion.

Our Core Values - and What They Look Like in This Role

At CCHS, how the work is done matters as much as what is done. Our core values aren't wall art - they are performance expectations, and here is what they mean for an Administrative Assistant:

Intentional Love - Love here is a choice, not a feeling. In this role it means welcoming visitors and employees with patience and respect, responding to patient concerns with compassion, communicating thoughtfully, and treating every interaction as an opportunity to make someone feel heard and valued.

Devoted Service - We are go-getters who take initiative instead of waiting for someone else to act. In this role it means anticipating executive and administrative needs, following through on meeting and project details, ensuring mail and requests reach the right people, and taking ownership of tasks through completion.

Humble Excellence - Excellence is not perfection, but we reject mediocrity. In this role it means producing accurate meeting materials and minutes, maintaining organized records, protecting confidential information, and delivering dependable, high-quality support - while staying teachable, welcoming feedback, and taking accountability.

What You'll Do

Assist the COO and CIO with day-to-day calendars, including meeting setup, meeting notes, monitoring and sorting emails, follow-up tasks, travel needs, prioritizing sensitive matters, and providing ongoing executive support.

Assist with patient complaints by entering information into the appropriate system, delivering messages, and supporting follow-up.

Provide backup administrative support to the CMO as needed.

Place orders for lunches and floral deliveries as requested.

Scan files and maintain administrative records as needed.

Work with the COO and Executive Administrative Manager to prepare Board Operations Committee meeting materials and record meeting minutes.

Assist the Executive Administrative Manager as needed and provide backup support to the CEO.

Assist with coordinating board member patient appointments.

Notarize medical record subpoenas and records requests for the HIM Department and on behalf of CCHS.

Complete special projects as requested.

Maintain confidentiality when handling patient, employee, executive, and organizational information.

Coordinate company van usage and maintain mileage tracking.

Assist with booking the Executive Conference Room.

Greet and assist vendors and visitors and respond to employee needs.

Notify staff regarding deliveries.

Receive, sort, distribute, and coordinate incoming and outgoing U.S. Postal Service and interoffice mail for Administration and clinic locations.

Work with Facilities regarding building or office-related issues.

Perform other duties as required.

What You'll Bring

Current State-commissioned Notary Public.

Strong written and verbal communication skills, including professional telephone communication, receiving instructions, and composing written correspondence.

Ability to make independent decisions on routine activities within the scope of the position, with occasional guidance from a manager.

Ability to maintain confidentiality and handle sensitive patient, employee, executive, and organizational information with discretion.

Comfort using common office equipment, including a computer, telephone, photocopier, fax machine, and calculator.

Physical readiness for an office-based role: approximately 80% sitting, 10% standing, and 10% walking, with about 5% of time spent lifting, pulling, or pushing items up to 10 lbs., with or without assistance.

Ability to work in a typical office environment.

What We Offer

The opportunity to support an organization providing healthcare services to underserved communities.

A mission-driven, faith-based healthcare environment.

The opportunity to work alongside executive leadership and support organization-wide operations.

Make a Difference Through Administrative Service

If you are an organized, dependable, detail-oriented professional who enjoys supporting others and helping an organization operate effectively, we invite you to consider joining Christ Community Health Services.

Come serve with purpose. Come support our mission. Come make a difference in our community.