Admissions Coordinator

Applingwood Post Acute is a senior care facility located in Cordova, Tennessee, that specializes in skilled nursing, rehabilitation, and long-term care services. It has 78 beds that offers both private and semi-private rooms and provides a range of amenities designed to ensure comfort and community for residents. 

Why Join us?

At Applingwood Post Acute, we are more than a healthcare facility – we are a family committed to delivering compassionate care and fostering a supportive environment for both our residents and team members. Our team takes pride in providing exceptional services and building meaningful relationships.

Whether you are a seasoned professional or looking to grow your career in healthcare, Applingwood offers the opportunity to make an impact in a dynamic and welcoming workplace. Join us in shaping the future of care – one resident, one family, one community at a time.

Position Overview:

The Admissions Coordinator position is responsible for obtaining required resident and family information and coordinating 

admissions in an efficient, accurate, and professional manner, in accordance with established policies and procedures and under 

the direction of the supervisor.

Duties and Responsibilities:

● Receive and follow work schedule/instructions from your direct supervisor and as outlined in our established policies  and procedures.

● Assist in interviewing and assessing residents and guardians and obtaining required information and signatures.

● Assist in the orientation program for residents and facility personnel in accordance with our established policies and procedures.

● Admit and prepare identification records for residents in accordance with established policies and procedures.

● Maintain an accurate record of available beds.

● Admit, transfer, and discharge residents in accordance with established policies and procedures.

● Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility.

● Assist in recording all incidents and accidents and file documentation in accordance with established policies and procedures. Obtain the resident’s or guardian’s signature on all required permits, releases, authorizations, and related documents.

● Maintain a current listing of all new residents, their level of care, and assigned room numbers. Provide copies of such listings to nursing service, administrative personnel, government agencies, personnel, etc. as necessary.

● Attach pre-admission documentation to admission paperwork, as appropriate.

● Perform secretarial duties as necessary.

● Ensure work areas are clean and that records, files, and related materials are properly stored before leaving the area for breaks or at the end of the workday.

● Assist in developing procedures to ensure records are properly completed before filing.

● Collect, assemble, and check admission papers. Forward to appropriate department(s).

● Obtain the resident's assigned room number. Place on all necessary admission papers.

● Forward completed medical records to the Medical Records Department, as appropriate, and maintain a record of authorized information released from records, including the type of information, recipient name, date, and department.

● Abstract information from records as authorized/required for insurance companies, Medicare, etc.

● Notify nursing services when a resident arrives at the facility to ensure a member of the nursing team escorts the resident to the assigned room.

● Maintain various registries as directed, including admission and discharge registers.

● Explain to the resident and/or guardian room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc. as appropriate.

● Establish and maintain resident master card file.

● Notify nursing services and request assistance, as necessary, if a resident is distressed, aggressive, or shows signs or symptoms of an infectious or communicable disease before or upon admission.

● Refer admission problems to proper authority (i.e. nursing supervisor, business office manager, social service, etc.).

● Maintain a resident waiting list in accordance with established policies and procedures.

● Keep abreast of current Medicare and Medicaid regulations governing admission/discharge requirements of health care facilities.

● Maintain daily and monthly census reports as directed.

● Maintain current records of all residents admitted/ discharged by this facility in accordance with established policies and procedures.

● Perform miscellaneous duties and assist business office personnel as required/directed.

● Other related duties and responsibilities that may become necessary to assure that the needs of the facility are met. 

● Serve on various committees as directed by the Administrator.

● Attend and participate in in-service educational classes and on-the-job training programs, including annual OSHA and 

CDC in-service training programs concerning hazard communication, TB management, and bloodborne pathogens.

● Attend and participate in workshops, seminars, etc. as required.

● Report all unsafe/hazardous conditions, defective equipment, etc. to your supervisor immediately.

● Ensure supplies have been replenished in work areas as necessary. 

● Maintain confidentiality of all pertinent resident care information to assure resident rights are protected. Release 

information in accordance with established policies.

● Knock before entering a resident’s room. Ensure residents’ rights to fair and equitable treatment, self-determination, 

individuality, privacy, property, and civil rights, including the right to voice concerns or complaints, are followed. 

Ensure resident valuables are inventoried and deposited, or that a Release from Responsibility form is signed in 

accordance with established policies and procedures.

● Provide resident/family with information concerning resident funds, resident rights, advance directives, etc.

Qualifications:

Education:

• High school diploma or equivalent required.

• Bachelor’s degree preferred.

License:

• No specific license required.

Requirements:

• Minimum of one year of relevant experience preferred.

• Ability to make independent decisions when circumstances warrant.

• Ability to interact tactfully and professionally with personnel, residents, visitors, and the general public.

• Ability to remain calm and level-headed during emergencies.

• Ability to follow written and verbal instructions.

• Knowledge of computers, data entry, and general office equipment.

• Must demonstrate patience, tact, professionalism, and a positive attitude when working with residents, staff, and visitors.

• Must not pose a direct threat to the health or safety of others in the workplace.

Language Skills:

• Ability to read, write, speak, and understand English sufficiently to perform the essential functions of the position.

• Ability to communicate effectively and professionally with residents, families, visitors, staff, vendors, and other 

stakeholders.

• Ability to interpret written and verbal instructions, policies, procedures, forms, and related documentation.

Mathematical Skills:

• Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, and division.

• Ability to calculate and verify census information, room assignments, admission-related data, and other basic records, as applicable.

• Ability to accurately record and review numerical information related to admissions, discharges, billing procedures, and resident documentation.

Physical Requirements:

• Must be able to move intermittently throughout the workday.

• Must be able to speak and write English in an understandable manner.

• Must be able to manage the mental and emotional demands of the position.

• Must possess adequate sight and hearing, with or without assistive devices, to meet the requirements of the position.

• Must be able to operate standard office, business, and accounting equipment.

• Requires repetitive hand motion, with minimal lifting and carrying.

• May be required to assist in resident evacuation during emergency situations.

• Must possess suitable transportation to visit potential residents, families, physicians, hospitals, and other appropriate individuals or locations.

Environmental Conditions:

• Works in office areas and throughout the facility.

• May experience frequent interruptions and may be required to work beyond normal working hours, including weekends, holidays, or other shifts as necessary.

• May be subject to call-back during emergency conditions, including severe weather, evacuation, or post-disaster situations.

• May be exposed to falls, burns, odors, dust, disinfectants, tobacco smoke, air contaminants, infectious waste, communicable diseases, hazardous chemicals, and bloodborne pathogens, including TB, AIDS, and Hepatitis B.

• Interacts with residents, family members, personnel, visitors, government agencies, medical staff, nursing personnel, department supervisors, and support personnel.

• May be involved in community or civic health-related matters or projects.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.