Central Office Installer – IV - Lead
Full-time
Job description
The CO Equipment Installer IV – Lead is responsible for the installation and maintenance of telecommunication equipment for a variety of carriers. This includes fiber, transport equipment and all critical infrastructures within a central office. This lead role will provide high-quality service in customer technical spaces including data centers, mobile telephone switch centers, central office wire centers, and designated enterprise spaces.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Physically place, remove, or modify working and non-working equipment including the following:
- Cable trays and/or racking.
- Data equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls.
- BDFBs and fuse panels.
- Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces.
- Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system.
- Perform advanced test and turn-up as well as other integration activities.
- Resolve equipment and technical issues as they arise.
- Read, analyze, and interpret detailed specifications and drawings, blueprints, schematics, and method of procedures (MOPs)
- Perform quality validation on in-process and completed work.
- Complete operations paperwork (e.g., expense reports, timesheets, job documentation, etc.) including daily job status reports as requested.
- May oversee the work of less experienced installers; assume responsibility for the successful completion of installation projects.
- Act as a customer contact; interface with customers and local supervisors regarding project status
- Interact with all members of the organization including Installation, Engineering, Project Management
- Perform other duties as requested.
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EDUCATION and/or EXPERIENCE
- High school diploma or equivalent required, technical or college degree preferred.
- Minimum of six years of central office equipment installation experience.
- Clear understanding of AT&T, Telcordia, and/or Verizon Quality Standards.
- Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Calix, Adtran, Nortel, Nokia, etc.
- Background in fiber optic cable and AC/DC power installation and testing practices
- Proficient use of computers to include use of Microsoft programs, IOS and/or Android applications.
- Ability to read and understand technical drawings and documentation.
- Good mechanical aptitude including usage of basic power tools.
- Strong organization as well as verbal and written communication skills
- Demonstrated problem-solving skills; ability to define problems, collect data, establish facts, and draw valid conclusions.
- Must be willing to travel.
- Valid driver's license with acceptable driving record and proof of insurance.
- Must have reliable transportation and the ability to transport minor job-related tools and equipment to work locations.
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Work Environment:
- May be required to work in a raised floor environment.
- May be required to work in small crawl spaces and/or shaft ways.
- May be required to work in facility manholes.
- May be required to hand dig or trench outside.
- May be required to work on top of buildings.
- Must maintain cleanliness and organization of all storage, staging and work areas on-site.
- Position will involve some outdoor work when Central Office projects are not ongoing
Additional Skills/Abilities/Qualifications
- Experience in a CO or Data center environment
- Read and write; great written and verbal communication skills.
- Provide and maintain a valid driver’s license and vehicle insurance
- Drive safely
- Must be able to learn and apply new skills quickly.
- Must be self-motivated and self-driven.
- Great time management and documentation skills.
- Operate a Brady Labeler.
- Work extremely well in a team environment with direct supervision.
- Must have the ability to work long hours, work at different times of day/night (odd hours) and stressful environments.
- Have working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Visio
- Lift/Carry up to 80 pounds
- Climb ladders safely by maintaining balance and able to use tools and carry materials while climbing ladders
- Have sufficient hand strength and dexterity to use industry specific tools
- Distinguish colors and fine print accurately
- Some travel will be required up to 40%
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