Barista- Menlo Park

ABOUT SAINT FRANK COFFEE

Come work with a company with a big heart and even bigger ambitions to make everyday extraordinary through relationship coffee. Our work touches the entire living stream of coffee, from the producers we partner with at origin to the guests we serve in our cafés, at home, and through our wholesale partners.

At Saint Frank, we ground practical skills in aspirational goals, guided by the twin beliefs that everything matters and everything is connected. We believe exceptional coffee begins with meaningful relationships, careful attention to detail, and a commitment to elevating everyone we encounter.

Whether you're a barista, roaster, production team member, or café leader, every role contributes to a shared purpose. Together, we create opportunities for one another to grow professionally and personally while building a coffee community rooted in hospitality, curiosity, and connection.

ROLE OVERVIEW

The Barista is the heart of the Saint Frank experience.

Every interaction, every drink, and every detail is an opportunity to create meaningful connections while honoring the work of everyone who contributed to the coffee's journey.

More than preparing exceptional coffee, our baristas cultivate hospitality, curiosity, and presence. They care deeply about people, pursue excellence in their craft, and believe every guest deserves to feel welcomed, known, and cared for.

At Saint Frank, we believe coffee is a bridge between people. Through thoughtful service, continual learning, and genuine hospitality, our Baristas help bring our mission to life every day.

WHAT SUCCESS LOOKS LIKE
A successful Barista:

• Creates genuine moments of hospitality with every guest.
• Pursues excellence while remaining humble and curious.
• Works collaboratively and contributes to a positive team culture.
• Notice the details because they understand that everything matters.
• Continually develops their coffee knowledge and craft.
• Takes ownership of their work and follows through.
• Helps create an environment where both teammates and guests feel welcomed, respected, and inspired.

KEY RESPONSIBILITIES

Hospitality
Hospitality is at the center of everything we do.
Responsibilities include:

• Welcome every guest warmly and create an exceptional café experience.
• Build meaningful relationships through attentive, genuine service.
• Guide guests through our menu and share knowledge with humility and enthusiasm.
• Handle guest questions and concerns with professionalism and care.
• Help create a café environment that reflects warmth, joy, and belonging.

Coffee Craft
Pursue excellence in every beverage while continually growing your knowledge and skill.
Responsibilities include:

• Prepare coffee and espresso beverages to Saint Frank standards.
• Maintain beverage consistency and quality throughout every shift.
• Learn about our coffees, producers, brewing methods, and sourcing philosophy.
• Participate in training, cuppings, and educational opportunities.
• Receive coaching with curiosity and continually work to refine your craft.

Teamwork
Great cafés are built by great teams.
Responsibilities include:

• Work collaboratively and communicate respectfully with teammates.
• Support fellow team members during busy periods.
• Receive and give feedback with humility and professionalism.
• Contribute to a positive, accountable, and encouraging work environment.
• Embody Saint Frank's mission, philosophy, and values every day.

Stewardship of the Café
Care for the café as a steward of the Saint Frank experience.
Responsibilities include:

• Complete opening, closing, and daily operational responsibilities.
• Maintain a clean, organized, and welcoming café environment.
• Follow food safety, sanitation, and health department standards.
• Properly care for café equipment and communicate maintenance concerns.
• Complete daily task lists and contribute to the overall success of the café.

EXPERIENCE

We're looking for people who love serving others and are excited to learn.

Experience in hospitality, restaurants, retail, or customer service is preferred but not required.

Coffee experience is also preferred, but we are happy to teach coffee. More important than previous experience is a genuine desire to learn, grow, and contribute to a positive team culture.

WHO YOU ARE

We're looking for someone who:

• Leads with humility, kindness, and integrity.
• Has a genuine desire to serve others.
• Demonstrates curiosity and a willingness to continually learn.
• Appreciates craftsmanship and attention to detail.
• Enjoys working as part of a collaborative team.
• Communicates respectfully and positively.
• Embraces challenges with enthusiasm and resilience.
• Takes ownership of their work and follows through.
• Learns, understands, embodies, and helps uphold Saint Frank's mission, philosophy, and values every day.

GROWTH AT SAINT FRANK

We believe in investing in our people.

As a Barista, you'll have opportunities to continue growing through coffee education, mentorship, quality control training, leadership development, and ongoing learning experiences.

As Saint Frank continues to grow, we strive to create opportunities for our team members to grow alongside us. Team members who demonstrate exceptional commitment and performance may also have opportunities to participate in origin education and travel experiences.

COMPENSATION & BENEFITS

• Competitive hourly compensation:$21.00 per hour + floor coverage tips
• Medical, dental, and vision benefits for eligible full-time employees
• Paid time off, unpaid time off, and sick leave
• One complimentary bag of coffee each week
• Merchandise discounts
• Opportunities for professional growth and leadership development as Saint Frank continues to grow
• A supportive, respectful culture where your growth matters as much as the work you do

SCHEDULE & AVAILABILITY

This role requires:

• Full-time availability.
• Availability to work early mornings, afternoons, evenings, weekends, and holidays.
• Flexibility to adjust schedules to support staffing and operational needs.

PHYSICAL REQUIREMENTS

• Ability to stand and move throughout the café for up to eight hours per shift.
• Ability to lift and carry up to 50 pounds.
• Ability to perform repetitive tasks, including preparing espresso beverages by hand.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Ability to bend, reach, kneel, squat, climb stairs, and perform other physical tasks required in a café environment.

WHY SAINT FRANK?

At Saint Frank, we're building much more than a coffee company.

We're building meaningful relationships, with our producers, our teammates, our guests, and our community. We believe that exceptional coffee and exceptional hospitality have the power to elevate everyday life.

If you're excited by thoughtful work, meaningful relationships, continual learning, and the opportunity to grow alongside a passionate team, we'd love to hear from you.

Saint Frank Coffee is an equal opportunity employer.