Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac Support Specialist candidate. This is a full-time onsite position based in the Menlo Park, CA.

Roles and Responsibilities

Provide hardware and software support for Windows and Mac desktops and laptops
Configure, test and install printers, scanners, network copier/printers
Use computer images to install and configure laptops and PCs
Ensure latest approved BIOS and patches are applied to PCs and laptops
Support users with file shares and permissions issues
Track, log and report each service request
Additional duties as assigned

2-4 years related experience
6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
Excellent problem-solving skills
Knowledge of Windows operating systems
Strong experience supporting current iOS and macOS
Working knowledge of Microsoft Office Suite
Excellent documentation, collaborative and communication skills, both written and verbal

The anticipated salary range for this position is $65,000-$73,000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.

Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer. 

Some of our competitive benefits include

Generous Paid Time Off (PTO) and all Federal Holidays off
Comprehensive Health and Dental Insurance Coverage
Retirement Savings Plan
Pre-Tax Benefit Programs
Wellness and Work-Life Support
Professional Development
Performance and Referral Bonuses
Life and Disability Insurance

Learn more about this Employer on their Career Site