Patient Service Technician

• Drive local routes to deliver and set up medical equipment with care, respect, and a patient‑first mindset.
  
• Provide empathetic, hands‑on education to patients and caregivers, helping them feel confident and supported in using respiratory and home medical equipment.
  
• Maintain and troubleshoot equipment with patience and clarity, ensuring proper function and protecting patient safety.
  
• Respond to urgent equipment needs and participate in on‑call rotations, offering calm, compassionate assistance during after‑hours situations.
  
• Complete delivery documentation and patient visit reports accurately and on time to support continuity of care.
  
• Keep your assigned company vehicle clean, safe, and ready for service to ensure reliable patient support.
  
• Ensure compliance with all safety protocols, regulatory requirements, and company standards.
  
• Perform other duties as assigned to support patient comfort, independence, and overall care experience.
  

Requirements

Required Education and/or Experience

• Candidates may qualify through a combination of education, training, and relevant work experience that demonstrates the knowledge, skills, and abilities necessary to successfully perform the essential functions of the position.
  
• Any education requirements mandated by applicable federal, state, or local law, regulation, licensing requirement, or customer contract.
  

Preferred Education and/or Experience

• High school diploma or GED equivalent, preferred
  
• Experience with medical equipment, preferred
  
• One year of related work experience, preferred
  
• Medical terminology, preferred
  

Employment is contingent upon successfully completing abackground check, drug screening, compliance onboarding, and credentialingrequirements, as well as maintaining a valid driver’s license with a cleandriving record when applicable to the position.

Benefits

Benefits

• Generous paid time off and paid holidays
  
• Bonus and incentive opportunities 
  
• Fixed and variable car reimbursement for Area Managers and Account Executives
  
• Car, mileage, and telephone reimbursement (as applicable)
  
• Employee discount and recognition programs
  
• Employee Assistance Program (EAP)
  
• 401(k), HSA, and FSA/Dependent Care FSA
  
• Medical, prescription, dental, and vision coverage
  
• Life insurance, disability, accidental death, identity protection, and legal services