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Description
As a Host, you will be responsible for greeting guests as they enter and showing them to their table or waiting area. To do well in this role, you should be comfortable standing for long periods and managing a very busy shift.
Responsibilities
- Greeting guests as they enter and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive an even amount of customers.
- Holding tables to ensure reservations are able to be set upon arrival.
- Answering the phone, redirecting inquiries to the appropriate person.
- Engaging with guests to ensure they’re happy with food and service.
- Responding to complaints, helping to resolve them by notifying management.
Requirements
- 15 years of age or older
- Outgoing personality and team player
- Ability to work in a fast-paced environment
- Ability to stand for long periods of time
- Restaurant experience preferred
- Positive attitude
- Ability to work lunch hour
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