Dental Financial Coordinator

Grant Dental | Financial Coordinator | Full-Time | Meridian & Boise, Idaho

Are you great with numbers, even better with people, and someone who genuinely enjoys helping others find solutions?  Are you comfortable having conversations about money while making people feel respected, informed, and never pressured? If that sounds like you, we’d love to meet you!

At Grant Dental, we believe patients deserve to understand the cost of their dental care and feel confident about their financial arrangements before treatment.  We’re looking for an experienced Dental Financial Coordinator who can combine financial accuracy, excellent communication, and a warm, professional approach.

What You’ll Do

• Review upcoming appointments to ensure patients are financially prepared for treatment.
• Present financial agreements for scheduled treatment totaling $4,500 or more.
• Explain estimated insurance contributions, patient responsibility, payment options, and available financing.
• Update treatment estimates and financial agreements when insurance information changes.
• Ensure financial agreements are accurate, signed, and properly documented.
• Review existing patient balances and payment arrangements and help resolve financial concerns.
• Assist patients with financing applications and coordinate more complex financial arrangements.
• Resolve financial exceptions within established office guidelines and involve leadership when appropriate.
• Communicate appointment readiness and potential scheduling changes to treatment coordinators.
• Collaborate with providers, treatment coordinators, and the revenue cycle team to create an exceptional patient experience.

Our ideal candidate:

• Understands dental insurance estimates, patient responsibility, and account balances.
• Is confident discussing larger treatment plans, payment options, and patient financing.
• Has excellent communication and listening skills.
• Can navigate sensitive financial conversations with empathy and professionalism.
• Is organized, detail-oriented, and dependable.
• Takes ownership and follows through from start to finish.
• Has sound judgment and knows when to involve leadership.
• Enjoys solving problems and helping people find solutions.
• Works well independently and as part of a team.

About Grant Dental

We’re a team serving patients at our Meridian and Boise practices, and we take pride in creating an exceptional experience from the first phone call to the completion of treatment.  We believe in working hard, supporting one another, taking ownership, and continually looking for ways to improve.

This full-time position reports to our Director of Revenue Cycle & Insurance Operations and works closely with our providers, treatment coordinators, and revenue cycle team.  We’re looking for someone who understands that financial conversations aren’t just about dollars and cents. They’re about people, trust, and helping patients make informed decisions.

How to Apply — Please submit both a résumé and a cover letter.  No need to write a novel! Just something thoughtful that helps us get to know you.  Please include the following in your letter:

1. Why Grant Dental?  Tell us what interests you about this position and why you think you’d be a great fit.

2. Finish This Sentence: “When someone is frustrated or overwhelmed, the most important thing I can do is…”

3. One Last Little Detail!  Somewhere in your letter, naturally include the phrase “people before paperwork.”

We can’t wait to meet someone who understands that great financial coordination starts with great patient care!