Front Office-Medical

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling. 

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual. 

Overview: We are looking for a motivated, professional and friendly individual to work our Front Office (check-in/out). Will be responsible for the overall flow and efficiency of the front office check-in procedures. Greets each patient and portrays a positive attitude daily. Maintains up-to-date patient information and collects applicable payments.  

This is a full-time, day-shift position working a Monday - Friday schedule. This position will be located in our Mesa Arbor office.

 Essential Duties and Responsibilities:  

• Greet all Patients and Guests 
• Check patients out at check-out 
• Assist with patient check-in as needed 
• Run eligibility for all scheduled AHCCCS patients 
• Collect co-pays and daily costs 
• Collect any outstanding balances 
• Balance daily deposit (cash, checks & credit) 
• Keep records of patients picking up scripts, records, etc. 
• Organize patient charts and encounters for next day 
• Keep patient lobby neat and organized 
• Make reminder calls for appointments 
• Support the Check-Out Desk 
• Any other duties as assigned  

Knowledge and Skills:  

• Knowledge of medical terminology, phones, computers, and payment collecting skills. 
• Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services. 
• Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment. 
• Proficiency in Microsoft Office - Word & Excel.  

Education and Experience:  

• 1-2 years of medical front office experience preferred. 
• Electronic Medical Record experience a plus.  

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E. 

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"