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Technical Program Manager (Mexico)

Fulcrum Digital
Posted 7 days ago, valid for 13 days
Location

Mexico City, Mexico City

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Fulcrum Digital is seeking a senior Technical Program Manager for a contract role based in Mexico, with a focus on driving delivery and execution across multiple teams.
  • The position requires a seasoned operator with proven experience in cross-team coordination, risk management, and the ability to influence without direct authority.
  • Candidates should have a strong background in managing dependencies and escalations, and must be able to ramp up quickly to deliver outcomes in a short timeframe.
  • While specific salary details are not provided, benefits are in line with company policy and standard employee offerings.
  • A minimum of 5 years of experience in a similar role is required, with a preference for candidates with travel or hospitality domain experience.
Technical Program Manager
Mexico · Contract
Eastern Standard Time (EST)


Who We Are
Fulcrum Digital is a global AI-first enterprise transformation company with over 25 years of experience. We partner with enterprises across financial services, insurance, healthcare, retail, manufacturing, higher education, and logistics to move from AI experimentation to scalable business outcomes. Fulcrum Digital works with over 100 global clients, including Fortune 500 enterprises, combining deep industry expertise with capabilities in enterprise AI, digital engineering, cloud modernisation, platform integration, and generative AI.

The Role
We're looking for a senior seasoned Technical Program Manager to join us Full remote in Mexico and drive delivery, planning, and execution across multiple teams on a high-visibility program. This is a strategic role, not a traditional project management position — you'll own cross-team coordination and accountability with digital and channel owners and stakeholders, and manage dependencies, risks, and escalations with real authority. We need a seasoned operator and strong influencer who can drive teams without a direct reporting line, ramp up quickly, and deliver outcomes within a short timeframe. PM profiles are not suitable for this engagement.

What You'll Do
- Drive delivery, planning, and execution across multiple teams in an onsite capacity
- Own cross-team coordination and accountability with digital, channel owners, and other stakeholders
- Manage dependencies, risks, and escalations with authority
- Influence and drive teams without holding a direct reporting line
- Ramp up quickly to deliver outcomes within a short timeframe


Requirements

Requirements

- Proven ability to drive delivery and execution across multiple teams as a TPM
- Strong cross-team coordination, dependency management, risk management, and escalation handling with authority
- Senior, seasoned operator able to influence and drive teams without a direct reporting line
- Ability to ramp quickly and deliver outcomes within short timeframes



Nice to Have
- Travel/Hospitality domain experience
- Prior experience in conversational AI, contact center modernization, or omnichannel digital programs


 

 



Benefits

As per company policy / standard employee benefits.            



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