Room Attendant/Housekeeper

T.E.A.M. = Together Everyone Achieves More

Our TEAM culture is all about supporting one another, recognizing hard work, and helping our team members achieve MORE in their careers. If you're friendly, dependable, and enjoy creating great experiences for others, we'd love to have you join us!

Grow With Our TEAM!

We want our team members to find their MORE. Whether you're beginning your hospitality career or looking for an opportunity to grow, you'll gain valuable guest-service experience while working alongside a TEAM committed to delivering memorable experiences.

Bring your personality, professionalism, and passion for hospitality—we'll provide the support and opportunities to help you grow.

What's Your MORE? 

About the Role

As a Room Service Attendant, you'll help create a convenient and memorable dining experience for our hotel guests.

You'll be responsible for accurately delivering food and beverages to guest rooms, setting up in-room dining, providing friendly and professional service, and maintaining high standards of cleanliness and presentation.

If you're dependable, personable, and take pride in providing excellent guest service, we'd love to have you join our TEAM!

Career Growth

Looking for more than just a job and ready to build your hospitality career?

Our Management Development Program helps develop our top talent into tomorrow's leaders. Exceptional candidates could achieve a management opportunity in less than one year!

What's Your MORE?

TEAM Benefits

• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• Management Development Program
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunities
• Referral Bonus Program
• 50% off shift meals
• On-Site Parking

Full-Time positions are benefits eligible, including time off. Travel discounts, medical, and other insurance options are also available.

Travel Discounts — With multiple brands and thousands of locations around the world, TEAM members are eligible for special travel discounts and sometimes even F&B discounts! Get away, relax, visit family, or see the world!

What You'll Do

• Deliver food and beverages to guest rooms promptly and professionally
• Set up in-room dining according to hotel standards and guest requests
• Confirm orders are complete, accurate, and properly presented before delivery
• Provide friendly, attentive service throughout the guest experience
• Communicate with the kitchen and Front Office regarding guest requests or special orders
• Assist guests with questions about menu items and in-room dining services
• Accurately handle cash and credit card transactions as needed
• Clear and retrieve trays, carts, and service items from guest rooms and hallways
• Maintain clean, organized, and well-stocked room service areas and equipment
• Follow proper food handling, sanitation, and safety procedures
• Assist with room service setup, breakdown, and daily operations
• Address guest concerns professionally and notify management when additional assistance is needed
• Work closely with the Food & Beverage and hotel TEAM to ensure an exceptional guest experience

What We're Looking For

• Previous hotel, restaurant, room service, or food service experience preferred, but we are willing to train the right candidate
• Excellent guest service and communication skills
• Friendly, professional, and positive attitude
• Strong attention to detail and accuracy
• Ability to work independently while being part of a TEAM
• Comfortable working in a fast-paced environment
• Basic math and cash-handling skills
• Knowledge of food safety and proper food handling is a plus
• Ability to safely transport food, beverages, trays, and carts
• Reliable and dependable
• Excellent English communication skills, including reading, writing, and speaking
• Flexible availability, including nights, weekends, and holidays

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to push and pull room service carts
• Ability to lift and carry food trays and supplies
• Ability to bend, stoop, and move throughout the hotel during a shift

Why Join Our TEAM?

As a Room Service Attendant, you'll have the opportunity to interact with guests, build valuable hospitality skills, and be an important part of their stay.

Bring your personality. Create memorable guest experiences. Grow with our TEAM.

What's Your MORE?

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.