Executive Director, Network & Telecommunications

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Executive Director, Network & Telecommunications to work in a hybrid capacity based in Miami, Florida.

Core Responsibilities:

• Define and execute the enterprise networking and telecommunications strategy in alignment with organizational objectives and advances in the industry.

• Develop a forward‑looking strategy for adopting emerging technologies in ways that advance and enable enterprise priorities.

• Partner with executive leadership to ensure networking and voice/data services support business continuity, growth, and digital transformation.

• Oversee design, implementation, optimization and management of high-performing, large-scale enterprise networks (LAN, WAN, WLAN, Cellular, VoIP, CCaaS).

• Ensure robust network security through firewalls, intrusion prevention, segmentation, and NAC (Network Access Control).

• Lead initiatives to further key objectives for operating a high-performing and secure environment.

• Direct enterprise voice and data infrastructure, including VoIP, SIP trunking, PBX systems, and collaboration platforms.

• Ensure high availability and quality of service for voice and video communications across the organization.

• Oversee telecommunications planning, engineering, and lifecycle management of infrastructure.

• Lead design, deployment, and optimization of DAS to ensure reliable cellular and wireless coverage across facilities.

• Work closely with mobile carriers to expand and optimize mobile network coverage at UM campuses

• Oversee enterprise wireless infrastructure, ensuring secure, scalable, and high-performance connectivity.

• Develop and execute on wireless technology roadmap that enhances and strengthens performance, security and stability across the enterprise.

• Establish and enforce operational policies, standards, and best practices for networking and telecommunications.

• Drive automation and monitoring to improve efficiency, reduce downtime, and enhance incident response.

• Manage vendor relationships, contracts, and procurement for networking and telecom services.

• Lead, mentor, and develop a team of network engineers, telecom specialists, and security professionals.

• Foster a culture of accountability, innovation, and continuous improvement. 

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s preferred.

• CCNP/CCIE (Cisco Certified Network Professional/Expert) certification preferred

• HPE Aruba Technical ASE, Solution, Cloud certification preferred

• CISSP (Certified Information Systems Security Professional) certification preferred

• ITIL Foundation certification or higher preferred

• 10+ years of progressive leadership experience in enterprise networking and telecommunications.

• Proven track record managing large-scale, complex network environments with high availability and security requirements.

• Deep knowledge of enterprise networking (Cisco, Aruba, Juniper, Palo Alto, or equivalent)

• Expertise in network security, NAC solutions (e.g., Cisco ISE, Aruba ClearPass), and segmentation strategies.

• Strong background in voice/data technologies (VoIP, SIP, PBX systems) and unified communications platforms.

• Experience with DAS design, deployment, and optimization.

• Familiarity with wireless infrastructure, cloud networking, SD-WAN, and hybrid environments.

• Exceptional strategic thinking, communication, and stakeholder management skills.

• Ability to translate technical concepts into business outcomes for executive audiences.

• Demonstrated success in building and leading high-performing teams. 

Any appropriate combination of relevant education, experience and/or certifications may be considered.

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