FOOD RUNNER

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Food Runners may be utilized at Hard Rock Cafe during high business volume. In addition to delivering guests’ orders, they will assist servers in responding to the requests of our guests.  The main responsibility of this position is to deliver food to guests in a friendly, professional and knowledgeable manner.

Basic functions of a Food Runner:

• Deliver food to guests quickly and efficiently.
• Deliver condiments and drinks as needed (to include alcoholic beverages).
• Refill beverages as needed. Respond to guest inquiries in a courteous and polite manner.
• Promptly and professionally, handle guest issues and communicates problems and concern to management.
• Maintain a clean and organized server alley and expo area.
• Stock ice and glassware on the server line.
• Pre-buss tables.
• Clean and reset dirty tables.
• Sweep the floor.
• Assist and communicate clearly with the kitchen staff and front of the house staff.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.