P/T Front Desk

We are seeking a professional, friendly, and dependable Front Desk to serve as the first point of contact for residents, guests, vendors, and visitors at a condominium community. This position provides excellent customer service while maintaining a secure, welcoming, and organized front desk environment.

Key Responsibilities:

• Greet and assist residents, guests, vendors, and visitors in a courteous and professional manner.
  
• Answer and direct incoming telephone calls and respond to general inquiries.
  
• Monitor and control access to the building in accordance with community procedures.
  
• Verify and register guests, contractors, deliveries, and service providers.
  
• Maintain visitor and delivery logs and other required front desk records.
  
• Receive and distribute packages, mail, and deliveries as required.
  
• Issue and manage visitor parking passes and access credentials.
  
• Monitor security cameras and report unusual or suspicious activity to management or security.
  
• Communicate with residents regarding building amenities, policies, procedures, and community information.
  
• Coordinate with maintenance, management, housekeeping, and security staff as needed.
  
• Respond to resident requests and concerns and direct them to the appropriate department or manager.
  
• Maintain a clean, neat, and professional front desk and lobby area.
  
• Assist with administrative duties, including filing, data entry, notices, forms, and basic correspondence.
  
• Handle emergency situations according to established condominium procedures.
  
• Maintain confidentiality of resident and community information.
  
• Perform other duties as assigned by the Property Manager or Association Management.