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At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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The Technician III will lead advanced troubleshooting, complex repairs, installations, and commissioning of VFDs and automation systems. Conducts harmonics and power quality analysis, programs drive parameters, and performs root-cause diagnostics. Mentors other technicians and provides technical reports and customer communication.JOB RESPONSIBILITIES:
- Lead advanced troubleshooting, repairs, installations, and inspections of VFDs, motor control panels, and automation systems.
- Configure, program, test, and commission drive systems to meet operational and customer requirements.
- Conduct root-cause failure analysis and implement corrective actions to resolve complex technical issues.
- Perform electrical diagnostics, schematic interpretation, power quality assessments, and motor performance evaluations.
- Plan and oversee field service activities while coordinating with engineering teams and customers.
- Ensure compliance with safety standards, regulatory requirements, and company procedures.
- Mentor junior and mid-level technicians by providing technical guidance and support.
- Prepare detailed service reports and communicate findings, recommendations, and corrective actions to customers and stakeholders.
JOB REQUIREMENTS:
- Advanced knowledge of VFDs, motor controls, automation systems, and industrial power distribution.
- Strong electrical troubleshooting, diagnostic, and root-cause analysis skills.
- Ability to interpret electrical schematics, technical drawings, and system documentation.
- Experience with drive programming, commissioning, and power quality analysis.
- Knowledge of industrial motors, automation networks, and electrical safety practices.
- Strong analytical, organizational, and problem-solving abilities.
- Excellent verbal and written communication skills with the ability to interact effectively with customers and technical teams.
- Ability to lead field service activities, manage priorities, and support complex projects independently.
BENEFITS:
- Competitive Salary + bonus
- 401(k)/ Retirement savings
- Comprehensive Benefits (medical, dental, vision, life and disability coverage)
- Career growth opportunities
- Paid vacation/holidays
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