Admissions Coordinator

The Admissions Coordinator is responsible for attending to all matters related to responding to admissions inquiries, providing information on all programs within the CooperRiis integrative systems, and coordinating all steps involved in obtaining a complete program application for potential admissions of prospective residents. They provide excellent customer service to prospective residents, families, and referring proviers during the pre-admissions process.

Location: Mill Spring, NC Campus

Hours:

Monday – Friday 8-5 pm
40 Hours per week

Benefits:

PTO/Sick Time Accrual from first day
Medical/Dental/Vision Benefits
Company Funded Life Insurance
Retirement Plan with Company Match
Free Meals on Shift

Pay: Entry level starting at $21.40 per hour and based on experience

Responsibilities:

Supports the daily operations of the admissions office
Excellent customer service and responsive care for residents and families, collaboration with referral sources, direct care staff and leadership, and with marketing and external relations team
Responds promptly to incoming calls and email inquiries about the program and admissions process
Supports the admissions process by gathering, maintaining, and sharing regarding incoming residents and families
Conducts thorough screening and complete the admissions process for all prospective residents and supports the day-to-day logistical matters during the pre-admissions process
Shares accurate and timely information with the family while scheduling admissions arrival
Documents information in the database, tracks calls, emails, and all activities
Completes financial worksheet cost estimates for prospective residents, both in-network insurance and self-pay options
Participates in campus tours and provides an overview of the admissions process and recovery program

Qualifications:

Experience with the admissions process
Experience working with insurance and medical billing
Marketing and customer service experience preferred

*CooperRiis is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

*CooperRiis is a therapeutic healing community located in Mill Spring, NC. We are a Smoke/Drug/Alcohol Free Facility.

Learn more about this Employer on their Career Site