Case Analyst - Domestic Violence

Full-time (40 hours): Mostly first shift, hybrid opportunity with in-office space in Milwaukee

Sojourner Family Peace Center employs dedicated, hardworking professionals who want to be of service to others and make a difference in Milwaukee and surrounding communities. If you have a desire to help support survivors and work with passionate colleagues, whose personal and professional experience is as diverse as the clients we serve, this may be the position for you.

Overview

Under the direction of the Senior Director of Data Analytics, Grants, & Compliance, the Case Analyst - Domestic Violence (DV) provides support, analysis, and data collection for the Domestic Violence High Risk Team (DVHRT). The DVHRT is a multi-disciplinary team that staffs domestic violence cases at highest risk for subsequent homicide to provide necessary services and interventions intended to prevent future violence and homicide. Working closely with the Coordinator of the DVHRT and the Director of Outcomes & Evaluation, this position is responsible for identifying opportunities for process improvement in current screening, preparation, staffing, and response of staffed cases. This position is responsible for entering, maintaining, and analyzing data for the DVHRT case reviews. Additionally, this position will compile reports as needed. This position will create sustainability processes and solutions for improved DVHRT team functioning ultimately freeing other team members’ capacity to respond to clients and community outreach to prevent DV homicide.

Total Rewards Program We Provide 

Competitive Pay

Medical, Dental and Vision Insurance 

Short-Term Disability Insurance

Group Life Insurance

403B Retirement Plan with Generous Match

Comprehensive Wellness Program

Flexible Spending Accounts

Generous PTO Policy 

5 Wellness Days 

Paid Holidays

Employee Assistance Program

Voluntary Benefits through Colonial Life Insurance

Professional Development Opportunities

What are the Job Responsibilities?

1.    Screen cases for staffing by the DVHRT according to specific criteria.

2.    Participate in weekly DVHRT meetings.

3.    Gather, analyze, and summarize data in preparation for weekly case staffings.

4.    Gather and record data related to DVHRT cases before, during, and after meetings including obtaining further information for incomplete data.

5.    Regular (e.g., monthly) reporting to the DVHRT partner agencies.

6.    Preparation of yearly summary DVHRT report.

7.    Record DVHRT client activities in agency electronic case management software

8.    Identify opportunities for process improvement in current screening, preparation, staffing, and response of staffed cases. Create sustainability processes/solutions for improved DVHRT team functioning.

9.    Respond to requests for information and / or data in a timely manner.

10.    Assist the Coordinator of the DVHRT in communicating post-case staffing recommendations to DVHRT members and referral sources outside the DVHRT.

11.    Gather and prepare data and information for other MDTs (Multi-disciplinary teams) and reviews periodically (e.g., shoot reviews, homicide reviews, CART reviews, child death reviews, etc.)

12.    Comply with data integrity and security policies.

13.    Adhere to, implement and enforce all agency policies to include the Confidentiality Policy.

14.    Ability to work a regular schedule and have regular attendance at the workplace.

15.    Practice agency policies and safety in the workplace.

16.    Participate in all mandatory meetings and trainings. 

17.    Uphold and exhibit the agency’s Core Values.

18.    All other work-related duties and projects as assigned.

Required Education and Experience

Demonstrated ability to complete process improvement projects; Knowledge of basic to intermediate data analytic techniques and proclivity for recognizing patterns and identifying efficiencies; Comfort and experience working with partners in the criminal justice and legal system (e.g., law enforcement, district attorney, probation & parole, etc.); Experience working with multiple data systems; Proficient in relevant computer applications such as MS Office, Outlook, Word, Excel, SPSS, Salesforce, and Osnium; Accurate keyboard skills and proven ability to enter data at the required speed, Knowledge of correct spelling, grammar and punctuation.

 Preferred Education and Experience

Bachelor’s Degree and a minimum of 2 year past experience analyzing data and participating in and completing process improvement projects preferred. Formal statistical training. Prior lived experience working in positions serving vulnerable populations, especially populations experiencing violence.

Additional Eligibility Qualifications

Key Competencies

Process Improvement; Data analytic and statistical skills; Pattern recognition; Comfort working with and being exposed to details of human trauma and suffering; Planning and organizing; Data/information collection and maintenance; Problem solving; Attention to detail; Decision making skills; Communication skills; Understanding of and adherence to strict confidentiality requirements; Ability to work quickly under pressure

Communication Skills

Ability to read and interpret documents such as case notes, logs, and procedure manuals. Ability to understand and record relevant pieces of information during a sometimes fast paced meeting environment.

Reasoning Ability 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 

Other Skills and Abilities

Requires the ability to operate a variety of standard business machines, such as a computer and the job related software, a keyboard, telephone, photocopier, etc. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must attend DVHRT meetings as well as regular check-ins with supervisory staff. The position can be completed partially remotely and partially physically in the office, with specific work location arrangements to be made and approved by supervisor.

Apply using our online application system at http://familypeacecenter.org/careers. The review process will begin immediately and will continue until the position is filled. Please apply and upload your resume directly to our web site; we do not access resumes posted in Indeed.  

Sojourner complies with all federal, state, and local employment laws, providing equal employment opportunities without discrimination. In accordance with federal requirements, we will ensure that hiring, promotion, and workplace practices remain aligned with applicable laws and regulations.

Visit our Website at http://familypeacecenter.org