Sales Assistant

Job Details: Job Location: MILWAUKIE - MILWAUKIE, OR, Salary Range: Undisclosed, Shelter Products Inc. is an employee-owned, nationwide supplier of lumber and building materials, specializing in mill-direct sourcing and sales. We are committed to exceptional customer service, building strong relationships, and fostering a collaborative work environment.Position OverviewWe are seeking a detail-oriented, organized, and customer-focused Sales Assistant to join our team. This position plays an important role in supporting our sales team by coordinating customer orders, tracking shipments, and ensuring smooth execution of building material deliveries.The ideal candidate is a proactive problem-solver who takes ownership of their work and values accuracy and responsiveness. Success in this role requires initiative, flexibility, and the ability to manage multiple priorities in a fast-paced environment while working collaboratively with customers, vendors, and coworkers.Key Responsibilities Provide administrative and operational support to the sales team throughout the order and delivery process. Coordinate and track customer orders, shipments, and delivery schedules to ensure timely completion. Communicate with customers, vendors, trucking companies, and internal departments to resolve issues and provide updates. Process sales orders, change orders, invoices, credits, debits, and claims. Prepare trucking instructions, lien releases, and other sales-related documentation. Reconcile customer accounts, inventory transactions, and related financial records. Assist with inventory management, vendor documentation, and credit-related administrative functions. Provide backup administrative support. Collaborate with team members to ensure efficient operations and excellent customer service.Qualifications High school diploma or equivalent required. Previous office or administrative experience, preferably in a sales or customer service environment. Proficiency in Microsoft Word, Excel, and Outlook. Strong mathematical aptitude and attention to detail. Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines. Strong written and verbal communication skills. Ability to work independently while contributing to a team environment. Strong problem-solving skills and a proactive approach to completing tasks. Comfortable working in a fast-paced environment with changing priorities. Experience in the lumber or building materials industry is a plus but not required.Join Our TeamIf you're organized, dependable, and enjoy being part of a team where your contributions make a difference, we encourage you to apply.Qualifications: ESSENTIAL DUTIES AND RESPONSIBILITIES 1.         Invoice outbound shipments; verify invoice is correct and pay vendors. 2.         Prepare credits, debits and claims. 3.         Receive inventory into remote locations; balance inventories and pay storage fees. 4.         Reconcile In Transit (IT) after customer has been invoiced. 5.         Assist other Sales Assistants as time allows including inputting of bids.  6.         Assist new traders with setting up work stations as well as orientating them to the paperwork process. 7.         On a weekly basis, run AR and due out reports for GCS traders. 8.         Assist dispatching as needed. 9.         Review and approve all utility statements for the Daphne office. 10.       Daphne Business Park Owners Association: Create and mail invoices, collect payments, make bank deposit and reconcile bank statements each month. Pay invoices for the association and handle any miscellaneous tasks as they arise.  11.       Miscellaneous duties such as filing, ordering office supplies, mail, etc. 12.       Other duties as assigned.  MINIMUM QUALIFICATIONS  Education: High school diploma or equivalent. Experience: Office experience preferably in a sales environment. Lumber knowledge a plus. Skills: Intermediate level in Microsoft Word, Excel and Outlook 10 key proficiency Must be proficient in multitasking as well as managing multiple shifting priorities Strong math aptitude Must be capable of working independently and as part of a team Excellent customer service skills Ability to communicate effectively with a wide variety of people Detail orientated Must be able to assert oneself in an effective manner  ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS   Regularly required to remain in a stationary position Occasionally move about the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office machinery Requires ability to hear and speak effectively on the phone, and to use a computer and other electronic devices. Ability to understand, retain and communicate routine, factual information.