Senior Analyst Operations Performance

• Develops and refines analytical best practices and standards.
• Ensures accuracy and integrity of key operational dashboards and their internal and external sources, and implements changes to these systems as needed.
• Analyzes operational performance using financial and productivity data, including impact to and from company-wide processes and performance.
• Interprets results using a variety of techniques ranging from simple data aggregation via statistical analysis to complex data mining done independently.
• Provides recommendations on strategies, changes, and continuity based on results of thorough research and analysis.
• Designs, develops, implements and maintains business solutions and recommendations to improve performance.
• Manages operational process improvement projects according to realistic plans and expectations.
• Conducts ad hoc analyses on various departments and branches.
• Maintains and publishes standard reports for Executive Operations.
• Maintains databases and develops weekly/monthly metrics reports.
• Provides guidance and mentoring to junior analysts.

• Five to eight years business and/or data analysis experience
• Demonstrated advanced skills in Microsoft Excel, including PowerPivot and PowerQuery
• Knowledge of IBM Cognos, MS PowerBI, SQL, and VBA a plus
• Demonstrated excellence in analytical and problem solving skills, as well as the ability to coordinate the work of others and work with all levels of management
• Must possess the ability to work on various assignments simultaneously
• Must demonstrate strong interpersonal, written and verbal communication skills 
• Must demonstrate a strong knowledge of operational and data structures
• Must possess project management skills. 

• Bachelor’s degree in business administration, information systems, computer science, mathematics or a related field from an accredited college or university or the international equivalent required.

• EOE/AA M/F/D/V

VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth.  As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.

Benefits Include:

- Competitive compensation 
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program

Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

Choose a Career with VITAS