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Description
Job Title: Welcome Center Staff, Â Closer-part-time
Y Job Grade 3
Wage: $14.88 or more, doe
Hours: Vary, some weekends
Reports to: Director of Programs and Member Services
Probation: Subject to a 12-month introductory (probationary) period
POSITION SUMMARY: The Welcome Center Staff serves as primary point of contact for all information inquiries and maintains secure use of the facility to members and guests. Welcome Center personnel provide accurate information regarding Y membership, programs and mission, and process transactions involving program registration and membership fees. This member service position requires high energy, a positive attitude when welcoming and helping members and guests, along with effective writing and phone communication skills. Must be able to thrive in a fast paced environment with multiple activities occurring at once.
The Missoula Y is an equal opportunity employer. We are committed to providing a welcoming, inclusive space for all, we value all people for their unique talents, and actively promote practices that support diversity, inclusion, and equity.
BENEFITS: Y part time employees receive a free individual membership with discounts to Y classes and programs, and retirement plan contributions after sufficient time worked.
Requirements
Basic math and computer skills, previous customer service experience required
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