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USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities
- Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values.
- Adheres to hospital and department policies and procedures including confidentiality.
- Requires regular and prompt attendance.
- Works the assigned schedule including overtime as required.
- Participates in the orientation and training of new/temporary personnel.
- Requires minimal supervision to safely perform essential functions.
- Utilizes proper body mechanics when moving equipment, supplies and records that are necessary to perform essential functions.
- Maintains a clean work environment.
- Maintains an adequate inventory of supplies for the department.
- Utilizes and accesses the Hospital Information System (Cerner), Vincari, Command Health and other applications as needed to perform essential functions.
- Supervision of employees in HIM Department. Addresses issues in attendance, attitude and work performance with employees.
- Assists the Manager of Operations / Director in planning, organizing and implementing educational activities, including orientation and competency testing. Identifies educational needs for departmental employees and assists the Manager of Operations / Director in assessing educational needs.
- Assists with interviewing applicants and makes recommendations regarding personnel changes.
- Completes performance evaluations for designated clerical staff.
- Assists in revision of policies and procedures in the department.
- Performs payroll functions and informs the Manager of Operations / Director of any discrepancies.
- Accounts for, assembles, scans, analyzes and re-analyzes inpatient, outpatient and ER records for deficiencies.
- Accounts for and / or scans loose reports and preps records for scanning.
- With proper authorization, releases personal health information to third parties.
- Works with the release of information subcontractor to ensure that information is released in a timely manner.
- Assists Manager of Operations / Director in the delinquent chart notification process.
- Responsible for completion of birth / death certificates in compliance with state law.
- Maintains departmental reports and records and collects statistical data for administrative and regulatory purposes.
- Communicates with attorneys, courts, law enforcement, patients and others on a daily basis to resolve problems related to release of information.
- Assists physicians, Business Office and other medical record requestors by pulling charts, answering questions and performing follow-up regarding chart completion requirements.
- Monitors turnaround time for record requests to make sure information is released in a timely fashion.
- Performs related duties as assigned.
- Communicates and uses appropriate customer relation skills with physicians, patients, families and healthcare team in person and via telephone.
- Responds to overhead pages.
- Informs/ relays information to incoming shifts regarding any unfinished requests / duties.
- Communicates with hospital and clinic departments regarding issues affecting the operation of the HIM Department.
- Maintains accurate and complete records:
- Identifies and scans all forms and reports in the correct document type / correct patient's chart.
- Completes the daily departmental routing slip.
- Maintains accurate logbooks and reports.
- Updates Cerner information as needed.
- Removes specified forms / reports from the medical record (as appropriate) for reviewers / requestors.
- Verifies that information sent via fax machine was done so without error by reviewing the fax log.
- Accepts and completes all duties positively and without conflict.
- Cooperates, helps others and improves the performance of the unit.
- Completes all mandatory unit, educational and hospital requirements.
- Utilizes cost effective practices in performing all aspects of the job.
- Participates on committees as assigned.
- Participates in Performance improvement activities as assigned
Additional Information
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications
Knowledge, Skills, and Abilities
- Excellent computer, communication and customer service skills are required HighExcellent computer, communication and customer service skills are required High
- Excellent verbal and written communication skills required. HighExcellent verbal and written communication skills required. High
- Excellent organizational skills and attention to detail. HighExcellent organizational skills and attention to detail. High
- Excellent time management skills with a proven ability to meet deadlines. HighExcellent time management skills with a proven ability to meet deadlines. High
- Ability to maintain confidentiality of information, most importantly patient financial and health record information in accordance with federal and state laws and regulations HighAbility to maintain confidentiality of information, most importantly patient financial and health record information in accordance with federal and state laws and regulations High
- Ability to solve practical problems and deal with a variety of variables HighAbility to solve practical problems and deal with a variety of variables High
- Must be organized and demonstrate the ability to follow policies and directives. HighMust be organized and demonstrate the ability to follow policies and directives. High
- Demonstrated ability to work independently and collaboratively on teams is required. HighDemonstrated ability to work independently and collaboratively on teams is required. High
- Ability to multi-task in an efficient, thorough, and prioritized manner to work quickly, accurately and independently. HighAbility to multi-task in an efficient, thorough, and prioritized manner to work quickly, accurately and independently. High
- Strong analytical and problem-solving skills. HighStrong analytical and problem-solving skills. High
- Good time management skills with a proven ability to meet deadlines. HighGood time management skills with a proven ability to meet deadlines. High
Equal Employment Opportunity/Affirmative Action Employer
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.
Learn more about this Employer on their Career Site
