Build a Career You'll Be Proud Of
At DGDG, we create happiness by delivering exceptional automotive experiences for our guests—and exceptional career opportunities for our team members.
Who Thrives at DGDG
The people who succeed here share a few things in common—and it has nothing to do with automotive experience. They're hungry to grow and apply feedback fast. They make everyone around them better and own their results, wins and misses alike. They lead with integrity, caring, performance, and efficiency in everything they do. And they understand that every interaction is a chance to put the guest first.
If that sounds like you, you'll fit right in here.
The Service Porter is responsible for supporting the daily operations of the Service Department by moving, organizing, and maintaining guest and dealership vehicles. This role helps ensure an efficient service process by assisting guests, maintaining a clean and organized service drive, and supporting technicians, service advisors, and management with vehicle transportation and departmental needs.Â
Your Day-to-Day
- Greet guests in a friendly and professional manner upon arrivalÂ
- Move guest and dealership vehicles safely between the service drive, parking areas, service bays, wash area, and delivery locationsÂ
- Maintain an organized service drive, guest parking area, and vehicle inventoryÂ
- Assist with checking in customer vehicles and directing guests to the appropriate Service AdvisorÂ
- Retrieve and stage completed vehicles for customer deliveryÂ
- Ensure guest vehicles are protected with seat covers, floor mats, and steering wheel covers when requiredÂ
- Assist with washing or preparing vehicles for guest delivery as neededÂ
- Support technicians, Service Advisors, and management with miscellaneous departmental tasksÂ
- Follow dealership safety policies and safe driving practices when operating guest and dealership vehiclesÂ
- Perform other duties as assignedÂ
What It Takes to Succeed
- Valid driver's license with a clean driving record (DMV check required)
- Availability to work weekends and holidays
- Positive, professional attitude with a commitment to exceptional guest service
- Ability to safely drive manual and automatic vehicles
- Ability to lift up to 50 lbs. and perform physical tasks indoors and outdoors for extended periods
- Team player who can work independently in a fast-paced environment
What Sets You Apart
- Previous dealership experience, ideally in a Service Porter or Lot Attendant role
- Familiarity with dealership service operations and driving various vehicle makes and models
Salary: $17.20-$30.00/hour
*Pay is based on applicable experience and skills.
Industry Leading Benefits
- Values-driven culture and team built on integrity, caring, performance and efficiency
- Continuous career development and advancement opportunities
- Comprehensive benefits package (Medical, Dental, Vision)
- 401k with company match
- Employee Assistance Program with free telemedicine and mental health resources
- Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
The Road Ahead: Your Future With DGDG
Your first role at DGDG doesn't have to be your last. Many of our leaders started in frontline roles just like this one and grew their careers within our organization. We believe in promoting from within whenever possible and creating opportunities for our team members to grow.
Whether your goal is to become a top-performing salesperson, move into leadership, or explore new opportunities within the organization, you'll have access to the training, mentorship, and support needed to continue growing.
More than 70% of our leaders were promoted from within.
More about DGDG
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing, and we've been named a Top Workplace in the Bay Area for 16 consecutive years. Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, "best-in-class" dealership experience.
DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart. "Be happy" is much more than a slogan. It's a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we'd be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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