Staff Development Coordinator- Location Negotiable

Staff Development Coordinator

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Department: Human Resource Job Status: Full Time 

FLSA Status: Exempt Reports To: Human Resource Director

Grade/Level: Amount of Travel Required: 40%

Work Schedule: Positions Supervised: None

8 a.m. to 5:30 pm Monday- Thursday. 

8 a.m. to 12:00 pm on Friday. 

However, additional hours may be required to complete duties.

POSITION SUMMARY: 

The Staff Development Coordinator is part of the care team and under the supervision of the Human Resource Director.  The Staff Development Coordinator is responsible for the planning, coordination, and execution of training and professional development initiatives within an organization. This role involves assessing the educational needs of staff, developing training programs that align with organizational goals, operational procedures, regulatory requirements, and best practices. The Staff Development Coordinator would work in conjunction with other health center staff to assist in training that may include, but are not limited to, new employee orientation, continual employee development, optimization efforts, and areas of concern or risk., and fostering a culture of continuous learning. The coordinator works closely with various departments to ensure that all team members are equipped with the necessary skills and knowledge to perform their roles effectively. The ideal candidate will have strong organizational and communication skills, a passion for education, and a commitment to nurturing talent within the organization.  The Staff Development Coordinator is involved in continuous Quality Improvement practices and measures as set by Mainline Health Systems, Inc. and in which the practice focus is based on a Patient Centered Medical Home model of care.

SPECIFIC DUTIES AND RESPONSIBILITIES:

1. Assess training and development needs through surveys, interviews, and consultations with managers and/or supervisors.

1. Design and implement training programs that align with organizational goals, operational procedures, regulatory requirements, and best practices.
2. May coordinate and/or assist in scheduling training sessions, including logistics and materials
3. Evaluate the effectiveness of training programs and make necessary adjustments
4. Manage and track training budgets and expenses
5. Participate in orientation sessions for new hires and continual additional training for optimization efforts
6. Update and maintain training records and documentation
7. Collaborate with external trainers and consultants as needed
8. Collaborate with team members, managers, and subject matter experts to develop and design training content, curriculum, and competencies for new hires and ongoing education

1. Develops, updates, and maintains training manuals and materials to support goals, objectives, and content knowledge.
2. Maintains working knowledge of up-to-date organizational workflows, best practices, and regulatory requirements to ensure training content is current and relevant.
3. Ability to utilize a variety of training methodologies, techniques, concepts, learning tools and practices.
4. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics and make necessary adjustments.
5. Ability to communicate with staff daily in a courteous and professional manner, address questions and direct calls promptly.
6. Demonstrate commitment to the patient and organization by good attendance, punctuality, professional behavior, and appearance.
7. Serve as part of the care team; following and implementing workflows that support and sustain MHSI Patient Centered Medical Home model of care.
8. Willingness to attend and/or complete continuing education related to this position and/or any other topics as deemed necessary to MHSI.
9. Additional duties or responsibilities as deemed necessary.

SKILLS & ABILITIES:

Education: 

Experience: 

Communication Skills:

Computer Skills:

• Computer skills with capabilities to utilize Excel spreadsheets, graphs, and Word documents preferred. 
• Ability to learn and utilize electronic record keeping systems such as electronic medical record required or clinical software applications and tools.

Other Requirements:

• Willingness to attend continuing education related to this position.
• The ability to work in a constant state of alertness and in a safe manner.

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REPORTING RELATIONSHIP:

The Staff Development Coordinator reports to, is supervised, and evaluated by the Human Resource Director.

PHYSICAL DEMANDS 

Other Physical Requirements 

Vision (Near, Color) 

Sense of Sound (telephone and verbal conversations) 

Sense of Touch 

EVALUATION:

The evaluation of work performance will be ongoing and will be carried out by the Human Resource Director. It will include specific duties and responsibilities of this position description plus employee attitude and general working behavior. Formal evaluation will be performed annually but may be initiated at other times by the Human Resource Director.

STATUS:

This is a FLSA Exempt position.

This is an OSHA low risk position.

This is an ADA negotiable position.

This is a safety sensitive position. (Arkansas Act 593 of 2017)

DISCLAIMER

The duties and responsibilities, qualifications, physical conditions and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice.   This job description does not limit in any way the assignments that may be given to an employee in the job, and employees are expected to perform any and all duties assigned by their supervisor willingly and without reservation.