FOH Server-Mohegan Sun Casino

Job DetailsJob Location: HashHouse a Go Go- Mohegan Sun Casino - Uncasville, CT 06382Summary of Position: Provide friendly, responsive service to create an exceptional dining experience for all of our guests.  Each server’s / bartender’s primary objective is to show our guests such a marvelous time, they will want to return again and again. Duties & Responsibilities: Welcome and greet guests.  Make all our guests feel comfortable and let them know you’re there to personally take care of them. Inform guests of specials and menu changes. Make recommendations you genuinely feel your guests will enjoy. Answer questions about our food, beverages and other restaurant functions and services. Take food and beverage orders from guests, enter orders into our POS (point-of-sale) System which relays orders to the kitchen and bar. Deliver food and beverages from kitchen and bar to guests in a timely manner. Perform side work at the start and end of each shift as required by service station assignment. Maintain clean service areas. Monitor and observe guests dining experience.  Ensure guests are satisfied with the food and service.  Respond promptly and courteously to any requests. Prepare final bill, present check to guests, accept payment, process credit card charges or make change. Be ready and willing to assist fellow servers / bartenders as situations arise. Thank guests for their visit and invite them to return. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. QualificationsQualifications: Be able to communicate and understand the predominant language(s) of the restaurants trading area. Must have knowledge of dining room and service procedures and functions. Possess basic math skills and have the ability to handle money and operate a point-of-sale system. Be able to safely lift and easily maneuver trays of food frequently.