General Manager - Subway 229

Job Details: Job Location: 229 - Subway - Kroger Plaza - Morgantown, WV, Salary Range: Undisclosed, BENEFITS:· Health Insurance· 401(K) Matching· Paid Time Off· Disability Insurance· Opportunities for Advancement Position Title: Store ManagerReports To: District SupervisorPosition SummaryA Store Manager optimizes the operating profit of their site and ensures their store builds a reputation for providing excellent customer service.  A Store Manager grows retail shop sales in all categories and implements ‘best practice’ of each component of the retail offer.  This position ensures competent, capable employees are recognized and developed through ongoing training.  Key AccountabilitiesFinancial ResponsibilitiesManage and track the following elements: Store Sales Net Profit Overall Store BusinessPeople Management Recruit and select new employees Overall management and responsibility of Sandwich Artist™, Shift Managers, Assistant Managers Ensure that new employees are trained and inducted in accordance with Subway training requirements Provide ongoing coaching of employees and lead expectations by example Prepare the rosters in line with budgeted labor and man hours Run employee counseling sessions and Investigation Meetings.  Inform District Supervisor of escalated employee issues Perform employee appraisals once every quarter Mentor Assistant Managers as requiredBusiness Acumen Develop and monitor store labor budgets and man hours Invoicing, ordering and daily banking Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets Manage cash variances and wastage Ensure 100% compliance in accordance to SUBWAY® and council guidelines Retail Acumen Perform inventory management and stock control including weekly stock take and reports. Analyze the Weekly Sales & Inventory Report to improve the business Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation Create and implement Local Store Marketing Plans Complete all required courses as directed by District SupervisorOccupational Health & Safety Ensure safety procedures are followed to prevent injury Provide a safe work environment for employees and customers Ensure all accidents are reported as per company processCustomer Services Promote & encourage a high level of customer service amongst employees Provide a high standard of customer service in dealing with sales, inquiries, and complaints Handle unresolved and/or escalated customer complaintsKey Challenges Maintain high personal standards in both presentation and work habits Manage point of sale and customer complaints Sales growth, financial management and analytical judgment Strategic thinking with planning and alignment Inventory management Collaborate and negotiate with others Compliance and process focused Maintain store cleanliness and hygiene at all timesPerform such similar, comparable, or related duties as may be required or assigned. Qualifications: