TITLE:	Infrastructure Engineer
DEPARTMENT:	IT
REPORTS TO:	Manager, Infrastructure
FLSA STATUS:	EXEMPT
JOB DESCRIPTION REVISION:	3/12/26

BASIC FUNCTIONS

The Infrastructure Engineer supports and maintains the organization’s network, server, and cloud environments to ensure secure, reliable, and efficient operations. The role provides Tier I–III technical support, manages core infrastructure services, monitors performance, and implements updates and improvements. This position also supports M365, Azure, AWS, contributes to documentation, and assists with projects and cross‑departmental needs as assigned. This individual has the responsibility and authority to carry out assigned duties.

SPECIFIC DUTIES

Support LANs, WANs, network segments, Internet, and intranet systems
Make recommendations for future upgrades
Maintain network and system security
Provide Tier I-III support in troubleshooting, analyzing and isolating issues
Monitor networks to ensure security
Evaluate system’s performance
Maintain integrity of the network, server deployment, and security
Ensure network connectivity throughout the company’s LAN/WAN infrastructure is efficient
Maintain network servers such as file servers, Radius, DNS, DHCP and VPN gateways
Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches
Ensure design of system allows all components to work properly together
Administer and maintain Microsoft SQL, Terminal servers and other systems as required.
Administer and maintain M365, Azure and AWS environments
Manage additional projects/ tasks as assigned by the Infrastructure Manager
Contribute to documentation, SOPs, and internal knowledge resources
Perform other necessary ad-hoc duties related to Contracts and support other Departments on special projects.

STANDARD REQUIREMENTS

Comply with all requirements of Generally Accepted Accounting Principles (GAAP), International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices.

METRICS AND MEASURABLES

TBD

EDUCATION / EXPERIENCE / COMPETENCY

BS in Computer Sciences, Technology, or relevant 4+ years of experience
Experience with Identity Management in Microsoft Entra ID
Specific experience with Microsoft Operating Systems 2016+, Microsoft 365, and Microsoft SQL Server 2012+
Experience with Fortinet Firewall, Meraki Switches and Access Points
Experience with Nutanix
Experience with Azure GCC High and AWS GovCloud is preferred
Experience with scripting (PowerShell, Python, etc.) is preferred

TRAINING REQUIREMENTS

ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN BLUE RAVEN’S SOLUTIONS TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PRE-REQUISITES.

Learn more about this Employer on their Career Site