Credit Control Manager

• Monitorcustomer outstanding balances and prepare daily, weekly, and monthly ageingreports.
  
• Followup with customers through calls, emails, and meetings to ensure timelycollections.
  
• Ensurecollection of overdue payments as per approved credit terms.
  
• Coordinatewith the Sales team to resolve payment-related issues and collection delays.
  
• Reviewcustomer credit limits and recommend revisions based on payment history andfinancial risk assessment.
  
• Approveand release customer orders after verifying credit availability and paymentstatus.
  
• Reconcilecustomer accounts and resolve billing or payment discrepancies.
  
• Preparecollection forecasts, ageing analysis, and monthly MIS reports for managementreview.
  
• Maintainaccurate records of customer accounts, payment commitments, and collectionstatus.
  
• Escalateoverdue and high-risk accounts to management for appropriate action.
  
• Supportstatutory audits by providing receivable-related reports and documentation.
  
• Ensurecompliance with company credit policies, financial procedures, and internalcontrols.
  

Requirements

• Graduate + Any PG or MBA
  
• Minimum10 years of experience in Credit Control, Accounts Receivable, or Collections (Jewellery Industry Exposure is a plus)
  
• Stronganalytical, negotiation, and problem-solving skills.
  
• Hands-onexperience in ageing analysis, receivable reconciliation, and MIS reporting.
  
• Excellentcommunication and client relationship management skills.
  
• Comfortablehandling customer interactions through calls, emails, and in-person meetings.
  
• Goodunderstanding of trade practices in the Bullion and Gold Jewellery industry.
  
• Proficiencyin MS Excel, ERP systems, and financial reporting tools.
  
• Abilityto work independently while coordinating effectively with Sales, Finance, andManagement teams.
  

Benefits