VIP CUSTOMER SERVICE + RENEWAL CALLING

Vrinda International

Posted 12 days ago, valid for 10 days

Mumbai, Konkan Division, MH

$35,000 - $40,000 per month

Full Time

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Sonic Summary

The position is for VIP Customer Service and Renewal Calling, located in Thane at Dosti Pinnacle, and is open to male candidates only.
Applicants must have a minimum of 1 year of recent customer service experience in a US/UK process and excellent English communication skills.
The job requires fluency in one or more of the following languages: Gujarati, Bengali, Punjabi, Tamil, Kannada, Telugu, or Malayalam.
The salary ranges from ₹35,000 to ₹40,000 in-hand, with additional incentives and a night shift allowance of ₹100 per day.
Candidates should be between 21 to 37 years old and are expected to work night shifts from 11 PM to 8 AM, with two rotational days off.

HIRING | VIP CUSTOMER SERVICE + RENEWAL CALLING ?

Location: Thane – Dosti Pinnacle, Wagle Estate

Gender: Male Candidates Only

Position: VIP Customer Service + Renewal Calling

Qualification: SSC / HSC

Experience: Minimum 1 Year Recent Customer Service Experience – US/UK Process Mandatory

Night Shift Experience: Preferred

English Communication: Excellent – V5 Quality Mandatory

Age: 21–37 Years

Shift: 11 PM – 8 AM

Working: 5 Days

Weekly Off: 2 Rotational Offs (Mon–Fri)

₹35,000–₹40,000 In-Hand

Unlimited Incentives

₹100/Day Night Shift Allowance

Salary Starts From Day 1

Salary Date: 1st of Every Month

• Handle VIP customer queries professionally.

• Make renewal and follow-up calls to existing customers.

• Resolve customer concerns and provide effective solutions.

• Maintain high customer service and quality standards.

• Achieve renewal, calling, and performance targets.

• Maintain accurate records of customer interactions.

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