Credit Controller (Interior Design)

• Prepare accurate invoices based on contracts, LPOs, deliveries, certified milestones, and approved variations.
  
• Ensure timely and compliant issuance of electronic tax invoices and credit notes.
  
• Verify pricing, quantities, contract values, discounts, and applicable taxes before invoicing.
  
• Ensure all completed work and deliverables are billed promptly.
  

• Manage the debtors’ ledger and drive collections against agreed targets.
  
• Follow up overdue accounts through statements, calls, meetings, and client visits where necessary.
  
• Negotiate payment plans and escalate problem accounts appropriately.
  
• Work with Sales, Projects, and Operations to resolve issues affecting customer payments.
  
• Recommend suspension of supply, debt collection, or legal action where required.
  

• Manage customer credit applications, KYC documentation, references, and verification.
  
• Recommend credit limits and payment terms and monitor customer exposure.
  
• Review customer creditworthiness and payment history regularly.
  
• Advise management on credit risks relating to customers, contracts, tenders, and payment terms.
  

• Allocate customer receipts accurately and promptly.
  
• Conduct monthly customer account reconciliations and resolve outstanding discrepancies.
  
• Process credit notes, refunds, and write-offs in line with approval procedures.
  
• Maintain complete and accurate supporting documentation for customer accounts.
  

• Track contract retentions and follow up on their release when due.
  
• Monitor advance payments, guarantees, contract variations, and certified values.
  
• Reconcile contract amounts against invoices and payments received.
  

• Ensure correct tax treatment on sales transactions.
  
• Support VAT preparation and compliance.
  
• Reconcile withholding taxes and related certificates.
  
• Ensure sales records and electronic tax invoices are accurately reflected in financial records and tax returns.
  

• Prepare regular debtors’ ageing and collections reports.
  
• Maintain rolling collections and cash-flow forecasts.
  
• Monitor DSO, overdue balances, collection efficiency, and major debtor exposures.
  
• Support expected credit loss assessments and recommendations for provisions or write-offs.
  
• Present receivables performance to management when required.
  

• Act on behalf of the Head of Finance during periods of absence, within delegated authority.
  
• Support month-end and year-end closing, reconciliations, management accounts, budgets, forecasts, and reporting.
  
• Assist with short-term cash-flow forecasting and payment prioritization.
  
• Oversee timely statutory filings and payments when acting in the role.
  
• Liaise with auditors, banks, regulators, tax authorities, and other external stakeholders as required.
  
• Supervise, coach, and allocate work to junior finance staff.
  
• Support implementation of finance policies, controls, and process improvements.
  

• Prepare receivables schedules and supporting documentation for audits.
  
• Support customer balance confirmations and resolution of audit queries.
  
• Maintain strong controls over invoicing, credit notes, receipts, and customer accounts.
  
• Ensure appropriate segregation of duties and follow up on control weaknesses.
  

Requirements

• Bachelor’s Degree in Commerce, Accounting, Finance, or a related field.
  
• CPA (K) or ACCA qualified.
  
• 5–7 years’ experience in credit control, accounts receivable, or a related finance function, including at least 2 years in a supervisory or team-lead capacity.
  
• Broader finance experience covering month-end closing, management accounts, cash-flow forecasting, and statutory compliance.
  
• Practical knowledge of Kenyan tax requirements, including VAT, electronic tax invoicing, withholding tax, and tax filing systems.
  
• Experience using ERP/accounting systems such as Sage, SAP Business One, Microsoft Dynamics/Navision, Odoo, or QuickBooks.
  
• Strong Excel skills, including pivot tables, lookups, reconciliations, and reporting.
  
• Good understanding of IFRS, particularly revenue and receivables accounting.
  

• Experience in construction, fit-out, contracting, manufacturing, or other project-based industries.
  
• Experience with retentions, contract variations, milestone billing, and performance guarantees.
  
• Experience managing large corporate or retail customer accounts.
  
• Previous experience deputizing for a Finance Manager, Financial Controller, or Head of Finance.
  
• Credit management certification and/or professional accounting membership.
  

• Strong attention to detail and accuracy.
  
• Assertive and professional approach to collections.
  
• Commercial and financial awareness.
  
• Sound judgement and decision-making.
  
• Leadership and people-management skills.
  
• Integrity, confidentiality, and accountability.
  
• Strong organization and follow-through.
  
• Excellent written and verbal communication.
  
• Ability to work effectively with Finance, Sales, Projects, Operations, Procurement, and Stores.