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About the Role
Areyou a Security Guard looking to step off the floor and into a fast-paced,technology-driven environment? We are seeking an entry-level SecurityControl Room Assistant to join our team. This is a fantasticopportunity to transition from physical guarding into a strategic operationalrole.
Noprior Control Room experience is required, but you must have a strong securitybackground and a passion for technology. You will be the “eyes and ears” of ouroperation, utilizing state-of-the-art software to ensure safety and efficiency.
Key Responsibilities
· OB(Observation) Management: Proactively monitor CCTV feeds and alarmsystems to identify and report security risks or suspicious behavior.
· IncidentManagement: Act as the first point of contact forincoming reports. Accurately log incidents into our digital system and escalatethem to the relevant authorities or management.
· Deployment: Coordinateand dispatch security personnel to specific locations in response to alerts oroperational requirements. Manage shift schedules and resource allocation viadigital platforms.
· TechnologyUtilization: Operate computer-aided dispatch (CAD)systems, smartphones, and communication apps to maintain contact with fieldteams.
· Reporting: Generateaccurate daily occurrence logs and detailed incident reports.
Requirements
Requirements
· Education: At least a school certificateholder (KCSE or equivalent).
· Experience: Minimum of 2 years ofexperience as a Security Guard or in a similar security role.
· Tech-Savvy: Confident in using computers& smartphones. You must be able to pick up new software quickly.
· System Knowledge: Familiarity with orunderstanding of OB Management, Incident Management, and Deployment protocols.
· Communication: Excellent verbal and writtencommunication skills.
· Attention to Detail: Abilityto stay focused during long periods of monitoring and accurately record data.
· Availability: Willingness to work shifts,including nights and weekends.
ServingPrivate Security Officers (Guards) are encouraged to apply.
Desirable (but not essential)
· Valid Security Officer Certification
· Fire Fighting Certification
· First Aid certification.
· Experience using CCTV or alarm monitoring software.
· Be ready to START IMMEDIATELY
Benefits
What We Offer
· FullTraining: Comprehensive on-the-job training on oursoftware and procedures.
· CareerProgression: Clear pathway to Chief Controller and management roles.
· ModernEnvironment: Work in a fully equipped, air-conditionedcontrol centre.
· CompetitivePay: Commensurate with skill and experience
Learn more about this Employer on their Career Site
