SUMMARY:

The Education Program Specialist supports the Education Department through all interpretive, formal and informal programming including the development and teaching of programs, toddler programs, tours, school and group programs, camps, events and training. This position will support the Education Programs Supervisor in overseeing daily programs and events, and assist with the training of part-time educators, camp counselors, volunteers and interns.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for program development including but not limited to toddler programs, school/group programs, tours, events, outreach, and behind the scenes experiences.
Design educational curriculum; outlining goals, objectives and stating environmental and conservation standards as necessary.
Coordinate and host on-site and off-site events, including but not limited to, fairs, festivals, fundraising, and partner events.
Lead educational programming in the absence of part-time education staff.
Develop and participate in routine educational program assessments, evaluations and surveys.
Assist in the training and oversight of volunteer staff for programs and events with support of the Education Programs Supervisor.
Serve as the primary program lead and assist the Education Programs Supervisor in the hiring and training of part-time education staff.
Train on and maintain active animal handler status and adhere to all handling and safety protocols while presenting Ambassador Animals.
Provide excellent customer service and communication to ensure successful programs and positive experiences for all.
Cross-train on all programs and support teaching in all areas of the Education Department.

QUALIFICATIONS:

Willingness to support and uphold the Naples Zoo’s Vision, Mission, and Values.
Must have an enthusiasm for wildlife and children.
Must have an appreciation for environmental education and a commitment to conservation and animal welfare.
Willingness to work with and around animals, including snakes and other reptiles, mammals, birds, amphibians, and invertebrates.
Must adhere to all safety policies and protocols and is proactive in reporting potential safety hazards.
Willingness to work outdoors in all weather conditions.
Proficiency in Microsoft Office products, Adobe, and basic technologies.
Must provide proof of a TB test within the last 12 months or be willing to consent to obtaining one upon hire.
Multi-lingual a plus.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in education, biology, environmental studies or related field required. An equivalent combination of related education and one year of experience are acceptable in lieu of a degree.
Experience working in an interpretive educational setting with children and adults required.
Experience creating educational age-appropriate content and/or curriculum required.
Experience in customer service and interacting with diverse groups of people; ages, abilities, cultures, and backgrounds preferred.
Experience working with or around animals, including reptiles, amphibians, mammals, birds and invertebrates preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess a valid driver’s license.
Valid CPR, First Aid, and AED certification, or willing to obtain within 90 days of hire required.
National Association for Interpretation Certified Interpretive Guide is a plus.

WORK ENVIRONMENT:

Working conditions for this position are normal for an outdoor environment. The noise level in the work environment is usually moderate.

Flexible work schedule, such as Tuesday – Saturday, weekends, evenings, and holidays.

PHYSICAL DEMANDS:

In compliance with the Americans with Disabilities Act, the following have been identified as physical requirements of the job:

Must be able to repeatedly lift and/or push 50 pounds
Standing/walking (approximately five hours per day)
Sitting (approximately three hours per day)
Viewing a computer screen for extended periods
More than average talking
Daily contact with a living collection of plants and animals in southwest Florida climate and exposure to a variety of plants and animals
Subject to bites, stings and scrapes
Exposure to marked changes in temperature and humidity
Ability to travel and drive a Zoo vehicle (car/SUV/cargo van) as needed

SPECIAL INFORMATION

Americans with Disabilities Act (ADA) Compliance

Naples Zoo is an Equal Opportunity Employer. The ADA requires Naples Zoo to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with the Human Resources Office.

As an Equal Opportunity Employer, Naples Zoo is committed to creating a diverse and inclusive company culture, and our team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

Employment Benefits

Medical, Dental & Vision Health Coverage

Company paid Life Insurance policy of $25,000

Supplemental insurance plans available (disability, GAP, accident, critical care)

403B Retirement and Investment Opportunities

Accrued Paid Time Off

Tuition Reimbursement Program available

Holiday Premium Pay

Employee Referral Bonuses

Complimentary Zoo admission for employees and/or their families after 90 days of employment

Complimentary and discounted admissions to 75+ Florida theme parks for employee and/or their families

30% Employee Discount at Naples Zoo Gift Shop & Zoo cafes

Learn more about this Employer on their Career Site

Education Specialist